Customer-Focused Retail Associate

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading retail firm seeks a candidate in Durban to deliver excellent customer service and manage operational activities at the point of sale. Responsibilities include promoting the clubcard, maintaining a high standard of merchandising, and ensuring cash handling accuracy. Ideal candidates have Grade 12 education with a background in retail or FMCG and possess strong customer service skills. The contract is permanent, and applicants should show effective planning and problem-solving abilities.

Qualifications

• Experience in a customer facing role within a retail/FMCG store operations environment is desirable.

Responsibilities

• Execute all operational activities at the point of sale efficiently and timely.
• Promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service as a brand ambassador.
• Maintain merchandising and general housekeeping standards.

Skills

Planning and organising skills

Problem-solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Maths 50% and English 50% at Grade 12 level

Job description

A leading retail firm seeks a candidate in Durban to deliver excellent customer service and manage operational activities at the point of sale. Responsibilities include promoting the clubcard, maintaining a high standard of merchandising, and ensuring cash handling accuracy. Ideal candidates have Grade 12 education with a background in retail or FMCG and possess strong customer service skills. The contract is permanent, and applicants should show effective planning and problem-solving abilities.