Customer Executive Durban

Ntice Sourcing Solutions; Durban; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading supply chain company is seeking a Customer Executive - Logistics / Food Services in Durban or Johannesburg. This role requires a candidate who will drive the Food Services Channel through effective customer insights and relationship management. Ideal candidates will have a Post Graduate degree in Supply Chain or Sales and Marketing and significant experience in managing key customer relationships in the FMCG sector.

Qualifications

• 10 years' experience in a marketing and sales function that includes managing complex customer relationships and Key/National accounts.
• At least 5 years in a management role within the FMCG/Logistics and Distribution sectors.

Responsibilities

• Drive the Food Services Channel through customer insights and strategy.
• Develop business relationships with new customers.
• Manage customer relationships effectively.

Skills

Customer Relationship Management

New Business Development

Channel Strategy

Organisational Efficiency

Market Insight

Education

Post Graduate degree in Supply Chain or Sales and Marketing

Commercial or Management degree

Job description

Customer Executive - Logistics / Food Services

Our client, a market leader in the Supply Chain industry, is looking to hire a Customer Executive - Logistics / Food Services to be based either in Durban or Johannesburg.

Purpose of the Role

Effectively drive the Food Services Channel of the organisation through focused customer insights and strategy, ensuring effective accounts management and professional customer relationship management that achieve Customer and Channel objectives, KPIs, and targets. In addition, develop business relationships and grow the Food Services Channel by contracting new customers and expanding volumes / products with existing customers.

Responsibilities

• Channel Strategy formulation and implementation
• Food Services Market and Customer Insight Maintenance
• New Business Development
• Strategic Account Management
• Customer Relationship Management
• Channel Planning and Execution
• Organisational Efficiency

Education and Experience

Post Graduate degree in Supply Chain or Sales and Marketing, as well as a Commercial or Management degree. 10 years' experience in a marketing and sales function that includes managing complex and/or significant customer relationships and Key / National accounts, coupled with at least 5 years in a management role within the FMCG / Logistics and Distribution sectors.