Customer Delivery & Training Lead

Mezzanine Ware; Midrand; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading technology solutions provider in Midrand is seeking a Customer Delivery Officer to coordinate product training for clients and ensure solution adoption. The ideal candidate will have a background in business management or agriculture, with strong numerical analysis skills and excellent communication abilities. Experience in training or teaching is preferred. This role is essential to improve system usability and enhance client engagement.

Qualifications

• Minimum 6 months to 1 year of experience in the agricultural sector.
• 6 months to 1 year of data capturing experience.
• Previous training or teaching experience.

Responsibilities

• Coordinate and conduct product training for clients, partners, and end-users.
• Support sales team during client interactions.
• Facilitate solution adoption and system usability improvements.
• Prepare and oversee training strategy and plans for product deployments.

Skills

Attention to detail

Numerical abilities & basic data analysis

Proficiency in Microsoft package

Microsoft Excel at intermediate to advanced level

Excellent communication at all levels

Stakeholder Management

Education

Post Matric qualification in Business Management, Administration, teaching or related field

Post Matric Agricultural Qualification

Job description

A leading technology solutions provider in Midrand is seeking a Customer Delivery Officer to coordinate product training for clients and ensure solution adoption. The ideal candidate will have a background in business management or agriculture, with strong numerical analysis skills and excellent communication abilities. Experience in training or teaching is preferred. This role is essential to improve system usability and enhance client engagement.