Customer Care Consultants

Rewardsco; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading customer service company in Gauteng is seeking a confident Customer Care Consultant. In this role, you'll be the friendly voice for customers, handling queries and providing solutions. Candidates should have matric and a positive attitude. Experience in customer service is a plus, and you will benefit from ongoing training and opportunities for growth. This position offers free access to health benefits and a dynamic work environment.

Benefits

Free access to health insurance

Financial wellness support

Mental health counselling

Discounted grocery staples

Qualifications

• Must have a clear criminal record.
• Excellent telephone etiquette and communication skills.
• 12 months customer service or call centre experience is advantageous.

Responsibilities

• Be the first point of contact for customers, handling incoming calls.
• Listen, understand, and resolve customer queries.
• Provide accurate information about products and services.

Skills

Positive attitude

Strong attention to detail

Customer-focused

Team player

Education

Matric

Job description

About the Role

Kickstart Your Career as a Customer Care Consultant. Got your matric? Great energy? Ready to learn, grow and build a real career? Then this opportunity is for you.

At Rewardsco, our Customer Care Consultants are the heartbeat of our business. You'll be the friendly voice our customers trust, helping them solve problems, get answers and leave every interaction feeling supported. No two days are the same – and that's what makes it exciting.

Key Responsibilities

• Be the first point of contact for customers, handling incoming calls with confidence and professionalism.
• Listen, understand and resolve customer queries and complaints effectively.
• Provide accurate information about products and services.
• Turn challenges into positive experiences by offering the best solutions.
• Build strong, trusted relationships through clear and friendly communication.
• Go the extra mile to engage and retain customers.
• Work closely with your team and team leader to deliver excellent service.
• Play an important role as a brand ambassador for Rewardsco.

Key Qualifications

• Positive, energetic and eager to learn.
• Disciplined, organised and able to manage your time well.
• Comfortable working in a fast‑paced, target‑driven environment.
• Good listener with strong attention to detail.
• Customer‑focused and able to adapt to different personalities.
• Team player motivated to grow.

Requirements

• Matric (essential).
• 12 months customer service or call centre experience (advantageous, not essential).
• Excellent telephone etiquette and communication skills.
• Clear criminal record.
• Reside in Gauteng (this role is based in Sandton).

Benefits

• Free access to Kaelo Health Medical Insurance, Financial Wellness Support, Mental Health Counselling and on‑site Pharmacy with an in‑house Nurse.
• Work with world‑class technology, enjoy three in‑house restaurants and take advantage of discounted grocery staples.

Because this is more than just a job – it's a career launchpad. We invest in our people, provide ongoing training, and create opportunities for growth for those who show commitment and potential.

If you're ready to bring the energy, learn new skills and build a future you can be proud of – we want to hear from you.

Apply now and start your journey with Rewardsco.

Click this link to apply via our Careers Portal: /

By applying for this role you are accepting Rewardsco's Terms and Conditions.

Click here to view them: