CROCUS SUPPORT WORKER

NHS Highland; Newcastle Local Municipality; On-site; ZAR 747 000 - 932 000; Part time

Job summary

A healthcare provider in South Africa is seeking a Crocus Support Worker to aid children and young people with bereavement needs. Responsibilities include identifying needs, supporting families, and managing a caseload, along with developing group support sessions. Candidates should exhibit empathy, patience, and proactive planning ability along with experience working with youth. The position offers flexible hours, generous holiday entitlement, and a range of employee benefits, making it an appealing work environment.

Benefits

Access to discounts across retailers

Employee assistance program

Generous holiday entitlement

Flexible working arrangements

Pension matching contribution

Discounted meals

Access to gym facilities

Qualifications

• Passion for supporting people to talk openly about death and dying.
• Empathy and a positive attitude essential for the role.
• Proactive planning of working weeks.
• Experience in working with children/young people and other professionals.

Responsibilities

• Identify and address bereavement needs of children/young people.
• Support families in understanding and expressing their grief.
• Develop engaging group work/peer support sessions with volunteers.
• Provide guidance to professionals for child support.
• Manage a caseload effectively.

Skills

Empathy

Patience

Positive attitude

Planning

Experience with children/young people

Job description

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

CROCUS SUPPORT WORKER

Hours: 30 hours (part-time)

Salary: £33,247- £41,424 per annum (pro-rata)

Holiday: 35 days per annum (including public holidays) (pro-rata)

Closing date: Thursday 8 January 2026

Interview date: Wednesday 14 January 2026

A DAY IN THE LIFE OF A CROCUS SUPPORT WORKER

Reporting to the Bereavement Services Manager, you can expect your working day to include:

• Working creatively to identify and address a child/young person’s bereavement needs.
• Supporting children, young people and their families to understand and express their grief where complexities may exist.
• Working with volunteers and the wider team to develop engaging group work/peer support sessions.
• Providing guidance, training and support to professionals, in all fields, to support the care required in the best interests of the child/young person.
• Closely working with colleagues to continually evolve the service to meet the needs of children/young people.
• Proactively responding and managing a caseload.

What We Need From You

To succeed in the role of Crocus Support Worker you will need the following qualities and skills:

• A passion for supporting people to talk openly about death and dying.
• Empathy, patience and a positive attitude.
• Proactive planning of your working week.
• Experience in working with children/young people and other professionals.

What We Offer

At Highland Hospice we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, innovation, and individuality is one of the reasons we are a first-choice health employer in the Highlands! We are passionate about our services and always on the lookout for new talent to join us on our journey.

• Access to The Blue light discount scheme giving access to fifteen thousand discounts across well-known retailers and local businesses across a large span of categories.
• Free access to our employee assistance program that provides you with counselling services, financial advice, mental health support and more to help overcome any personal or workplace challenges.
• Generous holiday entitlement with a buy more or sell some option.
• Flexible working arrangements.
• Pension with additional matching employer contributions and Death in Service Benefit.
• Continuation of SPPA pension contributions and annual leave reckonable service for employees coming to the Hospice within 12 months of leaving the NHS.
• Discounted meals in our cafe prepared freshly every morning.
• Free access to Inverness Tennis Court Gym Facilities.

Plus access to many more schemes and enhanced benefits.

This post is subject to a PVG check.

Informal enquiries can be made to Louise Mainland, Bereavement Services Manager on 01463 243132 or

Full job description and Highland Hospice application forms are available at:

EQUAL OPPORTUNITIES

Highland Hospice is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We accept and celebrate our team for who they are and welcome people of all races, disabilities, sex, gender identities and reassignment, sexual orientation, ages, pregnancy and maternity, religion or belief and marriage and civil partnerships. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact