Creative Learning Specialist

TalentPop App; Remote; ZAR 450 000 - 600 000; Full time

Job summary

A leading virtual assistance provider is seeking a Creative Learning Specialist to design and manage training programs for Creative Virtual Assistants. The role involves curriculum ownership, coaching, and building advanced workshops in skills like Social Media Management and Graphic Design. Ideal candidates will have at least 2 years of experience in Learning & Development and be adept with tools like Canva and Google Workspace. This position offers a permanent remote work setup and opportunities for career growth.

Benefits

Competitive salary with bonuses

Comprehensive health coverage

Generous Paid Time Off

Professional development budget

Clear career track to management roles

Qualifications

• 2+ years of experience in Learning & Development, instructional design, or corporate training.
• Hands-on experience in Social Media Management, Email Marketing, and/or Graphic Design.
• Exceptional virtual presentation and facilitation skills.

Responsibilities

• Design and update all training materials for creative skills.
• Facilitate workshops in marketing disciplines.
• Lead training and evaluations for new hires.
• Conduct 1-on-1 coaching to improve VA performance.
• Partner with teams to address skills gaps.

Skills

Learning & Development expertise

Social Media Management

Email Marketing

Graphic Design

Virtual facilitation

Tools

Canva

Meta Business Suite

Klaviyo

Buffer

Google Workspace

Job description

Ignite the Next Generation of Creative E-commerce Talent

TalentPop is the recognized leader in providing high-performance virtual assistance to the world's fastest-growing E-commerce brands. We are seeking a Creative Learning Specialist to design, manage, and deliver the essential training programs that transform great remote talent into best‑in‑class Creative Virtual Assistants (VAs).

Role Overview

This role is for the builder, the coach, and the creative strategist. You won't just facilitate existing modules—you will own the curriculum for creative excellence, ensuring our VAs are client‑ready masters of Social Media, Email Marketing, and Graphic Design.

Responsibilities

• Curriculum Design & Strategy: Conceptualize, design, and continuously update all training materials—modules, decks, videos, and resource libraries—focused on high‑demand creative skills and reflect current industry trends.
• Skill Mastery Programs: Build and facilitate advanced, hands‑on workshops in key marketing disciplines, including Social Media Management, Email Marketing, and Graphic Design.
• Virtual Onboarding & Assessment: Lead the training and evaluation for all new creative hires, ensuring 100% preparedness for client‑facing tasks and setting the benchmark for quality performance.
• Targeted Coaching: Conduct 1‑on‑1 and group coaching sessions to diagnose performance gaps and mentor existing VAs toward specialization and advanced skill achievement.
• Cross‑Functional Partnership: Partner directly with Operations and Client Success teams to identify and close critical skills gaps that impact service delivery and client satisfaction.

Qualifications

• Training Expertise: 2+ years of formal experience in Learning & Development, instructional design, or corporate training delivery.
• Creative Proficiency: Proven hands‑on experience in Social Media Management, Email Marketing, and/or Graphic Design; ability to teach and troubleshoot these skills effectively.
• Tool Mastery: Deep familiarity with the software VAs rely on (e.g., Canva, Meta Business Suite, Klaviyo, Buffer, Google Workspace).
• Communication Skills: Exceptional virtual presentation and facilitation skills; ability to simplify complex technical/creative concepts into clear, actionable learning paths.
• Remote Context: Previous experience as a Virtual Assistant, freelancer, or training talent in a remote/BPO environment is highly desirable.

Benefits & Growth

• Competitive salary with annual performance bonuses.
• Comprehensive health coverage (HMO or monthly stipend).
• Generous Paid Time Off (PTO) package.
• Permanent remote work setup.
• Budget and resources for continuous professional development and certifications.
• A clear career track to management roles within our L&D department.

Technical Readiness

A professional, reliable home office setup is required, including a stable, wired internet connection (20 Mbps minimum) and a dedicated workspace.

If you are ready to design the curriculum and develop the talent that powers the next wave of E‑commerce success, apply to join our L&D team today!

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