Cosmetics Shop Lead: Customer Experience & Sales

Signature Cosmetics; Oos-Kaap; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading cosmetics retailer in Oos-Kaap is seeking an enthusiastic customer-oriented individual to join their team. The role involves creating an inspiring shopping experience, motivating fellow team members to achieve sales targets, and maintaining store visual standards. Applicants should have a matric certificate and a passion for cosmetics. Strong customer service skills and the ability to handle busy situations are essential for success in this role. Join a dynamic team and help customers find their favorite beauty products.

Qualifications

• A matric, grade 12 or equivalent certificate is required.
• Knowledge of beauty and skincare products is crucial.
• Ability to stand for long periods and remain calm under pressure is necessary.

Responsibilities

• Create a welcoming, inspirational, and personalized experience for customers.
• Drive sales by motivating team members to achieve targets.
• Maintain a clean, neat, and fully replenished sales floor.
• Ensure visual merchandising standards are met.

Skills

Customer service orientation

Knowledge of beauty products

Communication skills

Flexibility to work schedule

Basic proficiency with email and Excel

Education

Matric, Grade 12 or equivalent certificate

Job description

A leading cosmetics retailer in Oos-Kaap is seeking an enthusiastic customer-oriented individual to join their team. The role involves creating an inspiring shopping experience, motivating fellow team members to achieve sales targets, and maintaining store visual standards. Applicants should have a matric certificate and a passion for cosmetics. Strong customer service skills and the ability to handle busy situations are essential for success in this role. Join a dynamic team and help customers find their favorite beauty products.