Coo, Insurance Operations & Customer Experience

The Levelup; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance firm in Johannesburg is looking for a Chief Operating Officer to enhance operational efficiency and customer satisfaction. The ideal candidate must have extensive experience in insurance operations, exceptional leadership skills, and a strategic problem-solving mindset. Responsibilities include overseeing post-sales operations, leading a team to ensure compliance with regulations, and contributing to the firm's customer success. This role promises a dynamic environment with opportunities for personal and professional growth.

Qualifications

• Candidate must have a long history in insurance operations and be adept at managing teams.
• Technical knowledge on industry regulations and compliance is essential.

Responsibilities

• Oversee post-sales operations for operational efficiency.
• Lead a high-performing team to enhance customer satisfaction.
• Ensure compliance with all industry regulations.

Skills

Extensive experience in insurance operations

Excellent leadership skills

Strategic approach to problem-solving

Job description

A leading insurance firm in Johannesburg seeks a Chief Operating Officer to drive operational efficiency and enhance customer satisfaction.

The ideal candidate will possess extensive experience in insurance operations, excellent leadership skills, and a strategic approach to problem-solving.

Responsibilities include overseeing post-sales operations, leading a team, and ensuring compliance with industry regulations, contributing to the firm's success in achieving customer outcomes.