Summary
The Consumer Brand Manager is responsible for building strong consumer-facing brand equity through innovative, compliant marketing campaigns with a strong focus on digital platforms, consumer insights, and engagement. The role ensures brands connect with end-users across the full customer journey, driving brand awareness, loyalty, and market share.
Key Responsibilities
- Consumer Marketing Strategy - Develop and execute consumer marketing campaigns across digital, social, and traditional media channels; - Translate brand strategy into compelling and effective consumer-facing messaging; - Lead influencer marketing initiatives, public relations activities, and retail/pharmacy activations.
- Digital Marketing & Consumer Insights - Own and manage digital platforms including social media channels, websites, and content calendars; - Plan and execute performance marketing campaigns including SEO, SEM, paid social, and programmatic advertising; - Analyse campaign performance using digital analytics, consumer research, and feedback to optimise results.
- Consumer Engagement & Activation - Map the consumer journey and identify opportunities to build loyalty and engagement; - Execute in-store activations, promotions, and retail partnerships; - Develop consumer education materials such as leaflets, videos, and digital content.
- Cross-Functional Collaboration - Collaborate with internal brand and commercial teams to ensure aligned messaging across consumer and professional audiences; - Manage relationships with agencies, research partners, and creative suppliers to ensure effective campaign execution.
- Compliance & Governance - Ensure all consumer-facing marketing activities comply with regulatory and advertising standards, including SAHPRA and ASA codes.
Position Info
Qualifications
- Experience - 3–5 years’ experience in consumer brand management; - Experience within or OTC environments is advantageous; - Proven experience in launching and growing brands within a digital environment; - Portfolio or case studies demonstrating execution success and measurable results are required.
- Education - Degree in Marketing, Communications, Business, or a related field.
- Skills & Competencies - Strong and social media management capability; - Experience with consumer insights, data analysis, and campaign optimisation; - Ability to manage agencies and external service providers; - Strong campaign planning and execution skills; - Creative, data-driven, adaptable, consumer-centric, and collaborative working style.