Consultancy : Development Of Delivery Models For The Esar Strategic Moment Of Reflection. "Reth[...]

Unicef South Africa; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A prominent international NGO seeks a consultant to develop delivery models as part of the ESAR Strategic Moment of Reflection. The role focuses on analyzing UNICEF's current programme modalities and developing prototypes for future-fit delivery across various country contexts. Candidates should have an advanced degree and significant experience in programme strategy or organizational change. This remote-based consultancy offers the opportunity to make a meaningful impact for children through innovative solutions.

Benefits

Flexible working hours

Competitive compensation

Professional development opportunities

Qualifications

• Minimum 8–10 years of experience in programme strategy or organisational change.
• Proven ability in developing operational models for programme delivery.
• Strong drafting skills to synthesize information clearly.

Responsibilities

• Analyze current programme delivery modalities across different country contexts.
• Develop prototype models and translate them into visual tools.
• Support co-creation sessions during workshops.

Skills

Analytical skills

Facilitation skills

Communication skills

Visualisation skills

Education

Advanced university degree in relevant fields

Tools

Miro

Figma

Job description

Consultancy

Development of Delivery Models for the ESAR Strategic Moment of Reflection.

"Rethinking How We Deliver Results for Every Child"

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UNICEF works in over countries and territories to save children's lives, defend their rights, and help them fulfill their potential, from early childhood through adolescence.

At UNICEF, we are committed, passionate, and proud of what we do for as long as we are needed.

Promoting the rights of every child is not just a job – it is a calling.

UNICEF is a place where careers are built.

We offer our staff diverse opportunities for professional and personal development that will help them reinforce a sense of purpose while serving children and communities across the world.

We welcome everyone who wants to belong and grow in a diverse and passionate culture, coupled with an attractive compensation and benefits package.

Visit our website to learn more about what we do at UNICEF.

Background and Justification

UNICEF Eastern and Southern Africa Regional Office (ESARO) is embarking on a Strategic Moment of Reflection (SMR) under the theme: Rethinking How We Deliver Results for Every Child.

This initiative responds to the Future Focus Initiative (FFI) and the significant organizational changes underway across Headquarters, Regional, and Country levels.

It seeks to ensure that UNICEF's programme delivery systems remain agile, adaptive, and anchored in the primacy of the child rights agenda, even as the external landscape evolves.

Amid shifting donor priorities, changing national strategies, and growing government ambitions, UNICEF must evolve its delivery model to remain fit for purpose and capable of achieving results at scale, particularly for children at the last mile.

Through a partnership with the Design School in Cape Town, ESARO aims to facilitate a structured change journey grounded in creative problem‑solving, systems thinking, and co‑creation.

The process will involve Multi‑Country Offices (MCOs), Deputy Representatives, and the Regional Management Team (RMT), focusing on co‑developing models for future‑fit programme delivery across diverse contexts.

The consultant will support the ESARO team and the Design School in developing prototype programme delivery models, aligned with different country typologies across the region.

These models will serve as a foundation for the Deputy Representatives' and RMT workshops, facilitating structured reflection and iteration to shape UNICEF's future field delivery architecture.

Scope of Work

Goal and objective:

Under the supervision of the Deputy Regional Director and in collaboration with ESARO leadership and the Design School, the consultant will:

• Analyze UNICEF current programme delivery modalities across different country contexts.
• Develop and articulate a set of 3–4 prototype models that reflect operational realities and strategic opportunities across typologies (e.g., MCOs, fragile/humanitarian, MICs, transition countries).
• Translate these models into practical, visual, and interactive tools for collaborative use in workshops.
• Support the design and facilitation of co‑creation sessions during the Deputy Representatives' Workshop and the RMT meeting.
• Synthesize workshop outputs into actionable recommendations for a re‑imagined regional delivery framework.

Tasks and Timeline

1. Task 1: Inception and Planning – Review key documentation (FFI materials, Strategic Plan, Regional Priorities, RMT notes, etc.) and consult with ESARO leadership, DSchool, and selected COs.

   Deliver an inception report outlining approach, analytical framework, and workplan.

   Deadline: January.

2. Task 2: Country Typology Analysis – Map ESAR countries into 3–4 typologies (Fragile/Humanitarian, Transition, MIC, MCOs) through document review and targeted consultations.

   Deliver country typology analysis and summary matrix.

   Deadline: February.

3. Task 3: Prototype Model Development – Develop prototype delivery models for each typology, defining key characteristics, delivery functions, and enabling factors.

   Deliver draft models and supporting presentation materials.

   Deadline: March.

4. Task 4: Workshop Design and Support – Collaborate with DSchool to prepare and facilitate working sessions during the Deputy Representatives' Workshop.

   Deliver workshop toolkit (visuals, templates, facilitation materials) and workshop summary.

   Deadline: April.

5. Task 5: Final Synthesis and Recommendations – Consolidate insights from the workshops, refine the models, and produce the final synthesis for presentation at the RMT.

   Deliver final report with refined models and recommendations.

   Deadline: May.

Work Relationships

The consultant will work under the supervision of the Deputy Regional Director (DRD), UNICEF ESARO, and in close consultation with the steering committee.

Regular consultations will be held with the Office of the Regional Director, Regional Planning and Monitoring Section, and Design School (Cape Town) to ensure alignment, quality, and coherence of deliverables.

Outputs / Deliverables

• Inception Report and Analytical Framework – January
• Country Typology Analysis and Mapping – February
• Draft Prototype Delivery Models and Workshop Toolkit – March
• Workshop Support and Summary Note – April
• Final Synthesis Report with Recommendations – May

Payment Schedule

• 20% Upon submission and approval of Inception Report and Analytical Framework
• 20% Upon submission and approval of Country Typology Analysis and Mapping
• 20% Upon submission and approval of Draft Prototype Models and Workshop Toolkit
• 20% Upon completion of Workshop Support and Summary Note
• 20% Upon submission and acceptance of Final Synthesis Report with Recommendations

Desired Competencies, Technical Background and Experience

• Advanced university degree (Master's or higher) in Organizational Development, Systems Thinking, Public Policy, International Development, or related fields.
• Minimum 8–10 years of progressively responsible experience in programme strategy, systems design, organisational change, or innovation in international development settings.
• Demonstrated expertise in developing conceptual and operational models for programme delivery or organisational design.
• Familiarity with UNICEF's programming approaches and structures (especially in decentralised, multi‑country, and humanitarian contexts).
• Excellent analytical, facilitation, and visualisation skills, including proficiency in tools such as Miro, Figma, or similar.
• Strong communication and drafting skills, with the ability to synthesize complex information clearly and visually.
• Must exhibit the UNICEF Core Values of Care, Respect, Integrity, Trust, Accountability, Sustainability.
• Consultant must maintain professional written and verbal communication in English.

Administrative Issues

Consultancy Location: Remote‑based, with option to work from Nairobi.

Working Hours: Available during standard Nairobi working hours for virtual coordination and meetings.

Travel Requirements: May require travel to Nairobi (Kenya) and Cape Town (South Africa). All official travel reimbursed according to UNICEF policy.

Conditions

• Office Space & Equipment: Home‑based; consultant to use own equipment and software.
• Travel: Required to support workshop preparation and delivery, subject to UNICEF approval. Travel expenses covered.
• Payment Modalities and Deliverables: Payments upon UNICEF acceptance of deliverables. No advance payments unless approved under special circumstances.
• COVID-19 Vaccination Requirements: Must be fully vaccinated with WHO‑endorsed vaccine if working on or visiting UNICEF premises, field locations, or interacting with communities; not required if fully remote.
• Consultancy Status: Not considered UNICEF staff; governed by Consultant Contract and UNICEF General Conditions.
• Visa, Insurance and Medical Clearance: Consultant responsible for visas and health insurance during contract.
• Taxes: Consultant responsible for taxes and social security liabilities.
• Disability Inclusion and Reasonable Accommodation: UNICEF committed to inclusion; accommodations may be provided as required.

How To Apply

Qualified candidates should submit a cover letter, CV or P11 form, and their technical proposals to the online recruitment portal or email provided.

Indicate ability, availability, and an all‑inclusive financial proposal.

Applications without a fee / rate will not be considered.