Compensation Consulting Assistant

Marsh McLennan; Johannesburg; Hybrid; ZAR 200 000 - 300 000; Full time

Job summary

A leading global consulting firm is seeking a professional for administrative support of compensation consultants. The role requires skills in compliance management, customer retention, and quality assurance. Candidates should have a strong customer service background and be able to manage business relationships. This full-time position is suited for individuals looking to thrive in a diverse and flexible work environment, with opportunities for remote and onsite collaboration.

Qualifications

• Experience in compliance management, customer retention, and quality assurance.
• Strong skills in customer service and account management are required.
• Ability to manage business relationships and resolve customer complaints.

Responsibilities

• Support compensation consultants with administrative tasks.
• Run additional reporting for team members as needed.

Skills

Compliance Management

Customer Retention

Quality Assurance

Customer Service

Extensive Knowledge

Account Management

Front Office

Telephone Calls

Needs Analysis

Cold Calls

Business Relationships

Customer Complaints

Sales Goals

Sales Process

New Clients

Job description

Company : Description :

Under direct supervision works with colleagues to support the compensation consultants with administrative tasks.

Researches public filings to gather financial data uses Mercers in house technology to run reports analysis and support other team members. May also research other areas to solicit knowledge as required.

Run additional reporting for other team members

Mercer a business of Marsh McLennan (NYSE : MMC) is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses : Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex / gender sexual orientation or expression skin color or any other characteristic protected by applicable law. We are also committed to providing reasonable support to any candidate with a disability to allow them to fully participate in the recruitment process. We welcome candidates to contact us at to discuss any specific needs.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience

Junior IC

Key Skills

• Compliance Management
• Customer Retention
• Quality Assurance
• Customer Service
• Extensive Knowledge
• Account Management
• Front Office
• Telephone Calls
• Needs Analysis
• Cold calls
• Business Relationships
• Customer Complaints
• Sales Goals
• Sales Process
• New Clients

Employment Type

Full-Time

Experience

years

Vacancy

1