Club Operations Manager – Maintenance & Service

Virgin Active South Africa (Pty) Ltd; Cape Town; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading fitness club in Cape Town is looking for a candidate to implement and drive an efficient customer service culture while ensuring that brand standards are met. Responsibilities include managing staff communications, overseeing supplier relationships, and ensuring compliance with health and safety standards. Ideal candidates should exhibit strong adaptability, financial management skills, and HR knowledge, with a commitment to making a difference in members' lives.

Qualifications

• Basic Financial Management Skills required.
• Good HR & IR knowledge necessary.
• Comfortable in a fast-paced environment.

Responsibilities

• Implement and drive an efficient customer service culture.
• Manage internal and external communications effectively.
• Ensure compliance with health and safety standards.

Skills

Adaptability

Curiosity

Trustworthiness

High Interpersonal skills (EQ)

Action orientation

Education

Matric

Job description

A leading fitness club in Cape Town is looking for a candidate to implement and drive an efficient customer service culture while ensuring that brand standards are met. Responsibilities include managing staff communications, overseeing supplier relationships, and ensuring compliance with health and safety standards. Ideal candidates should exhibit strong adaptability, financial management skills, and HR knowledge, with a commitment to making a difference in members' lives.