Client Relationship Manager (Country Sales Lead)

Sutra Management; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An AI/ML consulting firm is seeking a Client Relationship Manager to lead client engagement and sales growth in South Africa. The role requires 8+ years of experience in advisory or software sales, particularly within the BFSI sector. Candidates should possess exceptional sales and customer service skills, along with strong negotiation and communication abilities. This position involves generating leads, developing sales strategies, and maintaining client relationships. Proficiency in CRM and Microsoft Office is essential.

Qualifications

• 8+ years of experience in advisory or software sales with a strong existing network in the BFSI sector.
• Exceptional sales and customer service skills.
• Strong communicator, both verbal and written.

Responsibilities

• Generate leads and engage clients to secure project awards.
• Develop sales strategies and set sales goals.
• Deliver sales presentations and negotiate deals.

Skills

Sales expertise

Customer service skills

Negotiation skills

Presentation skills

Communication skills

Education

Graduation/Diploma in related area

Tools

CRM software

Microsoft Office

Sales software

Job description

Position for hiring – Client Relationship Manager (Country Sales Lead)

Place of hire – Johannesburg

Travel expectation – within South Africa. International for attending conferences, meetings etc.

Language skills – Afrikaans and English

Sutra Management is a UAE headquartered AI/ML advisory organization. It specializes in data, machine learning and AI driven consulting, solution sales and implementation services for its clients across the Middle East, Africa and the ASEAN region. Sutra’s South Africa office is looking for a client relationship manager to lead its growth strategy in South Africa and other African markets. The incumbent is expected to:

• Generate leads, coordinating with pre-sales to engage client and be responsible for project award
• Generate leads and reaching out to prospects through calls, emails, and in person
• Develop sales strategies and setting up goals
• Drive sales and client engagement growth for prospects and clients in South Africa.
• Working with partners to work on newer opportunities
• Preparing, and drafting proposals and quotes
• Deliver sales presentations to clients
• Negotiate and close sales deals
• Keep up-to-date with industry trends and competitor activities
• Create and maintain customer relationship management data.
• Achieving daily, weekly and monthly sales target

Sales Executive Requirements

• 8+ years of experience in advisory or software sales with strong existing network in BFSI sector
• Possess at least Graduation / Diploma in related area
• Exceptional sales and customer service skills
• Brilliant presentation skills
• Skilled at negotiation and problem-solving
• Strong communicator, both verbal and written
• Experience and proficiency in CRM, Microsoft office and sales software
• Excellent negotiation and interpersonal skills
• Ability to work independently and as part of a team