Client Growth & Service Advisor

FirstRand; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading financial institution in Cape Town is seeking a candidate to provide exceptional customer service and to achieve net profit growth. Responsibilities include managing the migration of accounts, maximizing cross-sell opportunities, and delivering on customer experience standards. The ideal candidate should have strong skills in client relationships and sales. Applications must be submitted before 05/02/26 in line with the bank's employment equity plan.

Qualifications

• Strong ability to achieve net profit growth.
• Exceptional customer service skills.
• Experience in managing accounts and client relationships.

Responsibilities

• Achieve net profit growth for business.
• Deliver excellent customer experience.
• Manage migration of accounts to Self Service.
• Maximise cross-sell opportunities.
• Track and influence sales activities.

Job description

A leading financial institution in Cape Town is seeking a candidate to provide exceptional customer service and to achieve net profit growth. Responsibilities include managing the migration of accounts, maximizing cross-sell opportunities, and delivering on customer experience standards. The ideal candidate should have strong skills in client relationships and sales. Applications must be submitted before 05/02/26 in line with the bank's employment equity plan.