Client Experience Leader, Service Team Manager

Nedbank Private Wealth; Kariega; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading financial services institution is seeking a Service Team Leader based in Kariega, Eastern Cape. The successful candidate will be responsible for delivering client services, managing service staff, and ensuring compliance with operational standards. A minimum of 2-3 years of team leadership experience in the banking environment is required. This position offers full-time employment with opportunities for professional development.

Qualifications

• 2 - 3 years Leadership / Team Leader experience in a Banking environment.
• Matric / Grade 12 / National Senior Certificate.

Responsibilities

• Deliver outstanding client services and manage service capacity.
• Identify client service needs and opportunities.
• Manage operational activities and compliance training.

Job description

A leading financial services institution is seeking a Service Team Leader based in Kariega, Eastern Cape. The successful candidate will be responsible for delivering client services, managing service staff, and ensuring compliance with operational standards. A minimum of 2-3 years of team leadership experience in the banking environment is required. This position offers full-time employment with opportunities for professional development.