Client Experience Leader — Durban

Avbob South Africa; Durban; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading insurance firm is seeking a Client Service Champion in Durban, focusing on providing high-quality client service and ensuring client retention. The ideal candidate will have a Grade 12 qualification, FAIS recognised qualifications, and 2-3 years of experience in life insurance and supervisory roles. This position emphasizes client satisfaction and compliance with insurance practices, offering opportunities for employee development and a supportive work environment.

Benefits

Opportunities for employee development

Supportive work environment

Qualifications

• Strong emphasis on client satisfaction.
• Experience in life insurance and supervisory roles.
• Minimum 2-3 years of relevant experience.

Responsibilities

• Ensure high-quality client service and retention.
• Support employee development in the team.
• Maintain compliance with insurance practices.

Skills

Client satisfaction

Compliance with insurance practices

Education

Grade 12 qualification

FAIS recognised qualifications

Job description

A leading insurance firm is seeking a Client Service Champion in Durban to ensure high-quality client service and retention.

Candidates should have a Grade 12 qualification, FAIS recognised qualifications, and 2-3 years of experience in life insurance and supervisory roles.

Strong emphasis is on client satisfaction and compliance with insurance practices.

This role offers opportunities for employee development and a supportive work environment.