Client Advisor

Louis Vuitton; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury fashion brand is seeking a Client Advisor in Cape Town to serve as a brand ambassador, providing superior client experiences. Responsibilities include achieving sales goals, advising clients across product categories, and fostering long-term relationships. The ideal candidate should possess qualities such as curiosity, empathy, and a commercial mindset, with a commitment to brand standards and policies. Join a dynamic team focused on building genuine relationships and enhancing client interactions.

Qualifications

• Agility willing to adapt to different clients and situations.

Responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results.
• Welcome every Client and provide the best Client experience.
• Advise Clients across the Brand and all product categories.
• Engage with Clients to develop long-term relationships.
• Perform as a team-player, contribute to store objectives.
• Learn and master Brand and product knowledge.
• Respect Brand standards in terms of grooming and behavior.
• Follow company's policies and procedures.

Skills

Curiosity

Empathy

Agility

Commercial Mindset

Professional Attitude

Passion for the Brand

Responsibility & Ownership

Job description

About The Job

Client Advisor

THE LOUIS VUITTON PROMISE

“Whoever you are, whatever the purpose of your visit, I will cherish our time together. I will dare to discover who you are and encourage you to be true to yourself. You will trust me as your personal advisor. We will build a genuine relationship over time. Every time you come to Louis Vuitton, you will leave feeling enriched!”

OVERALL MISSION

As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.

Job responsibilities

• Drive and achieve individual and team objectives and be accountable for sales results
• Welcome every Client and provide the best Client experience
• Advise Clients across the Brand and all product categories
• Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
• Perform as a team-player, participate in all activities contributing to the overall objectives of the store
• Learn and master Brand and product knowledge
• Respect Louis Vuitton Brand standards in terms of grooming and behavior
• Follow the company's policies and procedures

Profile

Curiosity Empathy *Agility Commercial Mindset Professional Attitude Passion for the Brand Responsibility & Ownership

• Agility willing to adapt to different clients and situations

Reference LVM29621