CIT Controller

Fidelity Services Group; Wes-Kaap; On-site; ZAR 200,000 - 300,000; Full time

Job summary

A security services firm in South Africa seeks a Control Room Officer to ensure efficient fleet scheduling and manage confidential information. The ideal candidate possesses strong communication skills, control room experience, and the ability to work under pressure. This position is based in Cape Town and offers opportunities for growth in a dynamic environment.

Qualifications

• Clear criminal record required.
• At least 1 year of control room experience in the security industry.
• Computer literacy is compulsory.

Responsibilities

• Prepare for fleet departures.
• Monitor CIT schedules.
• Track data from drivers every hour.

Skills

Communication skills

Attention to detail

Customer service

Self-motivated

Education

PSIRA Grade C qualification

Job description

Overview

FCS Reporting to the Operations Manager
The above position is vacant at our Cape Town Branch. The overall purpose of this position is to ensure an efficient flow of schedules, issuing of confidential information and tracking of the fleet.

Minimum Requirements

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification is advantageous
• At least 1 years’ control room experience in the security industry or similar role
• Computer literate (compulsory)
• Excellent verbal and written communication skills
• Able to work under pressure
• Clear disciplinary record

Job Specification

• Prepare for fleet departures
• Monitoring of the CIT schedules
• Tracking control (taking data from drivers every hour)
• Issuing of OTC Codes to the drivers
• Maintaining contact with all drivers
• Ensure all clients schedules are collected for any given day
• Maintaining all documentation and administration duties
• Constant communication with Branch Management
• CCTV monitoring
• Ensure security and basic access control
• Basic client liaison

Other Personality Attributes And Core Competencies

• Must be honest and reliable
• Must have good verbal and language abilities
• Pay attention to detail
• Customer service and relations
• Must be self-motivated
• Quality assurance
• Willing to work overtime

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful