Responsibilities
- Ensure change readiness and stakeholder alignment throughout Integration, Functional, Regression, Automation and User Acceptance Testing phases.
- Define own workplan and deliverables with guidance from the Manager : Project Change Management and prioritise own deliverables and work activities.
- Deliver high quality and relevant work which includes deliverables such as project change management strategies; communication plan; stakeholder analysis and management plan; leadership action plan; project change management risk register; project change management progress report / dashboard; coordination of actions linked to the systems training team; and workplans / implementation plans for all the above.
- Develop, communicate and facilitate holistic and integrated change strategies and frameworks that support the strategic and operational objectives of the programme.
- Identify and implement appropriate change tools as well as ensure alignment of governance processes with those defined by the organisation's Change Management Centre of Excellence (COE).
- Define and maintain the aggregated change roadmaps for the delivery of initiatives that will lead to business and operational benefits within the programme.
- Drive the delivery of a single view of change across the Programme to ensure a holistic change management approach for long-term sustainability.
- Engage key stakeholders to better understand their vision of success and help them identify how they can contribute to the overall vision of success.
- Develop and implement change management plans for large and complex business regulatory and transformational programmes that minimise potential risks, maximise stakeholder adoption and usage as well as / minimise resistance.
- Develop and execute the communications strategy and approach for business regulatory and transformational programmes.
- Change management technical proficiency in line with the organisation's change management COE.
- Provide comprehensive reports on the function, including overall change readiness, adoption and business impact, and lessons learnt within the programme.
- Work in collaboration with the system training team.
For more information please contact : Arnel Styger