Cashier - Woodview Pipeline

Pedros; Durban; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A fast-food chain in Durban is seeking a Customer Service Representative. The role involves processing customer orders, maintaining service speed, and educating customers about promotions. Candidates should have a Senior Certificate and preferably one year of cashier experience in a QSR environment. The company offers a dynamic working environment focused on customer satisfaction.

Qualifications

• One year’s experience as a retail cashier (QSR environment preferred).

Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP.
• Maintain speed of service.
• Process payment types accurately according to SOP.
• Educate Customers about current promotions and drive sales.
• Increase ticket averages by upselling or suggestive selling techniques.
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP.
• Maintain FOH Stock according to SOP.

Skills

Well-developed Literacy skills

Well-developed Numeracy skills

Customer service skills

Education

National Senior Certificate

Senior Certificate

Job description

Overview

To provide great Customer service by actively, timeously and accurately processing transactions on POS.

Duties and Responsibilities

• Provide Great Customer Service by processing Customer orders according to SOP
• Maintain speed of service
• Process payment types accurately according to SOP
• Educate Customers about current promotions and drive sales
• Increase ticket averages by upselling or suggestive selling techniques
• Maintain the Cleanliness and Hygiene of the counter service areas according to SOP
• Maintain FOH Stock according to SOP

Requirements

• National Senior Certificate (preferred)
• Senior Certificate (required)
• Well-developed Literacy skills
• Well-developed Numeracy skills
• One year’s experience as a retail cashier (QSR environment preferred)