Cashier & POS Associate — Customer Experience

Clicks Group; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading health and beauty retailer in Durban is seeking individuals to enhance customer service through efficient operations. The ideal candidate has Grade 12, strong customer orientation, and experience in retail/FMCG environments. Responsibilities include point of sale operations, promoting clubcard membership, and ensuring customer satisfaction. Join a team dedicated to providing a positive shopping experience. Apply by 21 December 2025.

Qualifications

• Experience in a customer‑facing role within a retail/FMCG store operations environment is desirable.
• Knowledge of customer service excellence is essential.

Responsibilities

• Execute operational activities at the point of sale efficiently.
• Promote the Clicks' clubcard and enroll new members.
• Deliver superior customer service by being a brand ambassador.

Skills

Planning and organising skills

Problem‑solving skills

Strong customer orientation

Good communication skills

Computer literacy

Numeracy skills

Education

Grade 12

Job description

A leading health and beauty retailer in Durban is seeking individuals to enhance customer service through efficient operations. The ideal candidate has Grade 12, strong customer orientation, and experience in retail/FMCG environments. Responsibilities include point of sale operations, promoting clubcard membership, and ensuring customer satisfaction. Join a team dedicated to providing a positive shopping experience. Apply by 21 December 2025.