Cash Centre Operations Lead

Fidelity Services Group; KwaZulu-Natal; On-site; ZAR 500 000 - 600 000; Full time

Job summary

A leading security services company is looking for a Branch Manager in Kokstad, responsible for overseeing daily operations and ensuring compliance with procedures. Key responsibilities include managing staff, addressing client inquiries, and mitigating risks. Candidates must have Matric (Grade 12) and strong people management skills. Previous experience in a cash environment is advantageous. Flexibility for shift work is required. Preference will be given to historically disadvantaged candidates.

Qualifications

• Experience in a cash centre is an advantage.
• Ability to manage staff effectively.
• Willingness to accept responsibility for resolutions.

Responsibilities

• Manage daily operations of the branch.
• Oversee staff interactions and performance.
• Ensure adherence to policies and procedures.
• Mitigate risks within branch operations.
• Handle queries related to treasury and teller differences.

Skills

Excellent people management skills

Excellent time management skills

Ability to function in a stressful environment

Professional client interaction

Education

Matric (Grade 12)

Job description

A leading security services company is looking for a Branch Manager in Kokstad, responsible for overseeing daily operations and ensuring compliance with procedures. Key responsibilities include managing staff, addressing client inquiries, and mitigating risks. Candidates must have Matric (Grade 12) and strong people management skills. Previous experience in a cash environment is advantageous. Flexibility for shift work is required. Preference will be given to historically disadvantaged candidates.