Business Operations Specialist Remote

ACHIEVE TEST PREP; Remote; ZAR 854 000 - 1 197 000; Full time

Job summary

An educational company is looking for a motivated Business Operations Specialist to enhance operational efficiency through process improvements. The ideal candidate will possess strong problem-solving skills and a Bachelor's degree in Business Administration or related field. This full-time, remote position offers flexibility in scheduling with a focus on optimizing business operations.

Qualifications

• 3 years of relevant experience in customer success or account management.
• Must be highly adaptable and comfortable in a fast-paced environment.
• Experience working in a startup environment is advantageous.

Responsibilities

• Analyze current business operations and processes for improvements.
• Develop and implement strategies to optimize workflows.
• Collaborate with departments to streamline processes.
• Lead and manage projects for improving operations.

Skills

Detail-oriented

Problem-solving

Project management

Communication skills

Data analysis

Education

Bachelor's degree in Business Administration or related field

Tools

Google Docs

Google Sheets

Microsoft Office Suite

Job description

About Achieve Test Prep

Achieve Test Preps mission is to make higher education more accessible and affordable for working adults. Achieve offers live online instruction 1-on-1 tutoring and mentoring and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.

Job Summary

We are seeking a highly motivated and detail‑oriented Business Operations Specialist to join our team. The ideal candidate will be responsible for analyzing and improving our business processes ensuring operational efficiency and developing innovative solutions to enhance overall performance. This role requires a strategic thinker with strong problem‑solving skills and the ability to manage multiple projects simultaneously. The best suited candidate will be a natural coordinator with a strong focus on big‑picture objectives and the ability to identify gaps and propose solutions in a clear effective and logical manner.

NOTICE: It is essential to attempt the pre‑screeners provided during the application process. Applications lacking completed pre‑screeners will not be taken into consideration for this position.

Roles & Responsibilities

• Analyze current business operations and processes to identify inefficiencies and areas for improvement.
• Develop and implement strategies to optimize workflows and enhance productivity.
• Collaborate with various departments to streamline processes and eliminate redundancies.
• Lead and manage projects aimed at improving business operations and achieving organizational goals.
• Identify opportunities for innovation and propose creative solutions to operational challenges.
• Assist in the development and implementation of operational policies and procedures.
• Continuously monitor and evaluate the effectiveness of operational processes.
• Implement performance metrics and conduct regular reviews to ensure ongoing improvement and alignment with business goals.
• Effectively communicate and present solutions to senior management.
• Effectively share feedback and drive processes at various levels within the company.
• Facilitate good communication between and provide leadership for teams working on a project.

Desired Skills & Experience

• Bachelors degree in Business Administration Operations Management or related field will be an advantage
• Experience in business operations process improvement or project management.
• Must be highly detail‑oriented and a problem‑sov‑er
• Must be highly adaptable and comfortable with a fast‑paced environment
• Skilled in collecting and analyzing data and information drawing logical conclusions and summarizing in a clear concise manner
• Ability to develop and maintain productive working relationships with organization management and staff
• Advanced with Google workplace apps particularly Google Docs and Google Sheets (or MS Office Suite expertise) and generally technologically savvy
• Self‑sufficient with the ability to work productively with minimal supervision.
• Experience working in a start‑up environment will be advantageous.

Job Details

Type : Full‑Time

Schedule: Flexible schedule with a minimum 5 hour overlap during the 9am - 5pm EST workday

Remote : 100% Online

NOTICE: It is essential to attempt the pre‑screeners provided during the application process. Applications lacking completed pre‑screeners will not be taken into consideration for this position.

Required Skills

• 3 years of relevant experience in customer success account management or related roles. Manager experience is a plus. - Exceptional verbal and written communication skills. - Strong interpersonal and customer service skills with a passion for helping others. - Bachelors degree in Business Marketing or a related is a plus - Excellent organizational skills and a keen attention to detail. - Proven time management abilities with the capability to meet deadlines and prioritize effectively. - Analytical mindset with problem‑solving capabilities and a proactive approach. - Demonstrated leadership and supervisory skills. - Proficiency in Microsoft Office Suite or similar tools; familiarity with CRM systems is a plus.

Required Education

Bachelors degree in Business Marketing or a related is a plus

Key Skills

Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

Employment Type: Full Time

Experience: years

Vacancy: 1