Business Leader

Jonsson Workwear; Ballito; On-site; ZAR 600,000 - 750,000; Full time

Job summary

A retail company in Ballito is seeking a dynamic Business Leader to enhance customer experience and drive business growth. The ideal candidate will exhibit strong leadership skills, foster long-term customer relationships, and effectively manage store operations. This role requires a hands-on approach and a passion for workwear, ensuring high performance alongside a dedicated team. Applications from diverse candidates are encouraged.

Qualifications

• Excellent interpersonal skills for effective communication with customers and team.
• Ability to build and maintain solid, long-term customer relationships.
• Experience in managing daily operations while maintaining accuracy under pressure.
• Capability to identify new business opportunities and promote customer-centric culture.

Responsibilities

• Provide outstanding customer service and uphold the customer experience.
• Lead, inspire, and manage a high-performance team.
• Manage daily operations of the store and maintain composure under pressure.
• Proactively identify new business opportunities.

Job description

Overview

We are obsessed with creating an exceptional experience for our customers. The Jonsson Workwear experience transcends traditional retail - we continually strive for brilliance. One of the ways we bring this vision to life is through our iconic Jonsson Workwear branches, each one offering the ultimate gateway into our world of workwear. No matter the job, industry or conditions our customers work in, we offer endless possibilities, equipping our customers with high-performance workwear that empowers them to perform at their peak.

Recognising the significant role these spaces play in the Jonsson Workwear experience, we\'re on the search for an entrepreneurial and industrious Business Leader who exhibits the drive, initiative and natural leadership skills to confidently lead Jonsson Workwear Ballito.

In this role, you will be accountable for upholding a brilliant customer experience by providing outstanding service, all while being actively hands-on alongside your team. The Business Leader position requires someone with an entrepreneurial spirit who can drive the growth of the brand with authentic passion and dedication, all while leading and inspiring the dedicated team that supports it.

Responsibilities

• Possess excellent interpersonal skills required to effectively communicate with customers and our people.
• Create and maintain solid, long-term customer relationships, and empower your team to do the same with genuine enthusiasm.
• Build, inspire and guide a driven, high-performance team that will contribute to the store's ongoing success.
• Efficiently manage daily operations of Jonsson Workwear Ballito, maintaining accuracy and composure under pressure.
• Proactively identify new business opportunities and instil a customer-centric culture.

Equal opportunity

In line with Jonsson Workwear\'s commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.