Business Development Officer (Fais)

Absa Group; Middelburg; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A prominent financial institution in Mpumalanga is looking for a candidate to manage dealer sales targets and improve relationships with dealers. The role requires effective communication and customer interaction management. Candidates should hold a higher diploma in Business, Commerce, or Management Studies. The position promises an opportunity to contribute to brand growth and customer satisfaction within a leading bank's framework.

Qualifications

• Managing dealer achievement of sales targets through incentive schemes.
• Discussing customer value propositions during relationship meetings.
• Professional handling of customer interactions.

Responsibilities

• Achieve sales targets through dealer management strategies.
• Enhance brand awareness through regular discussions with dealers.
• Identify and manage non-friendly dealers effectively.

Skills

Sales Management

Relationship Building

Customer Service

Business Development

Education

Higher Diplomas in Business, Commerce and Management Studies

Job description

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

Deliver day‑to‑day knowledge work, in order to execute predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Achievement of Sales Targets: Manage dealer achievement of sales targets through use of incentive schemes and manage information from internal and external sources.
• Retain and Improve Relationships with Dealers: Discuss AVAF Customer Value Proposition (CVP) during regular relationship meetings and visits to Dealers and Dealer Principals to enhance the brand awareness.
• Deal Facilitation: Manage all customer interactions professionally and efficiently.
• Conversions of Non-Friendly Dealers: Identify non-friendly Dealers through the tracking of business volumes and determine and address reasons for non-friendliness by using the retention process to manage non-friendly dealers.
• Value Added Products: Achieve VAP target as agreed per PD and contract VAP achievement with Dealers and F&A's by linking counter performance on VAP's of Dealers and F&A's to the DIC pay‑out.

FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service): FSCA-Approved Qualification Regulatory Exam for Representatives (RE5) Experience As Per the FAIS Act Product Specific Training once Onboarded Class Of Business Training Continuous Professional Development Attest To Honesty, Integrity, and Good Standing

Education

Higher Diplomas: Business, Commerce and Management Studies (Required)

Absa Bank Limited is an equal opportunity, affirmative action employer. In compliance with the Employment Equity Act 55 of 1998, preference will be given to suitable candidates from designated groups whose appointments will contribute towards achievement of equitable demographic representation of our workforce profile and add to the diversity of the Bank.

Absa Bank Limited reserves the right not to make an appointment to the post as advertised.