Business Analyst - Credit Eligibility

M-Kopa; Johannesburg; Hybrid; ZAR 500 000 - 700 000; Full time

Job summary

A leading financial services provider in Johannesburg seeks a Business Analyst to enhance credit eligibility frameworks through data analysis. The role involves cross-functional collaboration to refine loan offerings and pricing strategies impacting millions. Key qualifications include strong statistical modeling skills and proficiency in Python and SQL. This position supports a mission aimed at financial inclusion, ensuring robust data-driven decision-making and continuous improvement in credit analysis.

Benefits

Career development programs

Family-friendly policies

Flexible working options

Qualifications

• Several years in roles with significant analytical components.
• Fluency in Python, SQL, and other data analysis tools.
• Strong ability to conduct analysis on unstructured data.

Responsibilities

• Analyze repayments data to improve loan eligibility criteria.
• Refine loan pricing based on credit analysis.
• Test new types of loans to understand customer demand.

Skills

Statistical modeling

Quantitative analysis

Data communication

Interpersonal skills

Collaboration skills

Python

SQL

Job description

Business Analyst - Credit Eligibility

M-KOPA Johannesburg, Gauteng, South Africa

M-KOPA is looking for an Analyst to help drive our mission of building transformative lifetime financial partnerships with our customers.

This role offers the opportunity to directly impact millions of customers' access to credit by building underwriting frameworks.

You will be a member of a small team with the responsibility of continuously improving our loan offers and eligibility criteria to drive growth while managing credit losses and margins.

You'll work cross-functionally with engineers, data scientists, other analysts, growth managers, and commercial stakeholders across multiple countries.

About Us

We're building the future of financial inclusion, and data-driven decision making is at the heart of our mission.

Our team combines analytical rigor with deep market understanding to develop loan eligibility and pricing for customers who have traditionally been excluded from formal financial services.

We foster a low-ego environment where diversity, innovation, and collaboration drive both commercial growth and social impact.

You'll be empowered to make data-driven decisions and clear cases for prioritization of solutions in a domain that you have a high degree of ownership over.

You'll be joining a newly established team that is rapidly expanding our credit and underwriting capabilities.

We are looking for someone who loves analyzing complex data and solving challenging, ambiguous data problems.

If that sounds like you, you might be a fit!

Responsibilities

• Analyzing M-KOPA's repayments data and other data sources to continuously improve our loan eligibility criteria while managing credit risk
• Refining loan pricing based on credit analysis and customer behavior
• Testing new types of loans to understand customer demand and credit performance
• Monitoring credit performance to detect risk shifts and quantify margin impact
• Testing the predictiveness of new data sets for the purposes of eligibility criteria
• Using Python, SQL, and other tools for data analysis to drive insights
• Working with data scientists to leverage machine learning models as part of loan eligibility decisions

This role can be remote or hybrid, but candidates must be located within our time zones (UTC –1 to UTC ) to ensure effective collaboration with teams across our multiple locations.

Qualifications

• Several years in roles with significant analytical components
• Strong statistical modeling and quantitative analysis skills, including the ability to conduct your own analysis of unstructured data
• Fluency in Python, SQL, and other relevant tools for data analysis
• Experience translating complex data insights into actionable business strategies
• Ability to work cross-functionally with product, engineering, and commercial teams
• Strong data communication skills — written, oral, and visual
• Strong interpersonal and collaboration skills

Nice to have

• Experience in credit, underwriting, or lending analytics

Why M-KOPA?

At M-KOPA, we empower our people to own their careers through diverse development programs, coaching partnerships, and on-the-job training.

We support individual journeys with family-friendly policies, prioritize well‑being, and embrace flexibility.

Join us in shaping the future of M‑KOPA as we grow together.

Explore more at .

Recognized four times by the Financial Times as one of Africa's fastest‑growing companies ****, ****, **** and ****) and by TIME Most influential companies in the world **** and ****, we've served over 6 million customers, unlocking $1.5 billion in cumulative credit for the unbanked across Africa.

Equal Opportunity Statement

M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff.

Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of forced or child labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice.

M-KOPA shall ensure that its employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect or charge any money as a pre‑employment or post‑employment requirement.

There will never be any recruitment fees, processing fees, interview fees, or any other kind of money requested in exchange for offer letters or interviews during the hiring process.

Applications for this position will be reviewed on a rolling basis.

Shortlisting and interviews will take place at any stage during the recruitment process.

We reserve the right to close the vacancy early if a suitable candidate is selected before the advertised closing date.

If your application is successful, M-KOPA undertakes pre‑employment background checks as part of its recruitment process, which include criminal records, identification verification, academic qualifications, employment dates and employer references.

Seniority Level: Mid‑Senior level

Employment Type: Full‑time

Job Function: Research, Analyst, and Information Technology

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