Business Analyst

Nedbank; South Africa; Hybrid; ZAR 600 000 - 800 000; Full time

Job summary

A leading South African financial institution is seeking a skilled Business Analyst for a hybrid role based in Umhlanga, KZN. This position requires 5-8 years of experience in business analysis, managing complex IT projects, and strong stakeholder management skills. The successful candidate will be responsible for eliciting and documenting requirements, ensuring solutions align with business objectives, and collaborating with cross-functional teams. This role offers an opportunity to contribute strategically to business needs while utilizing agile methodologies.

Qualifications

• 5 - 8 years of experience as a Business Analyst.
• Experience managing multiple IT projects, navigating complex environments.
• Ability to guide others on effective use of common techniques.

Responsibilities

• Conduct planning and coordination for large enterprise initiatives.
• Elicit information from stakeholders through collaboration.
• Analyze requirements and produce structured documentation.
• Manage and maintain requirements from inception to retirement.
• Evaluate solutions and ensure performance aligns with business needs.

Skills

Stakeholder management

Requirements analysis

Agile methodologies

Business process engineering

Technical documentation

Education

Advanced Diplomas/National 1st Degrees

IT qualification

Tools

Microsoft Office

Job description

Job Classification

Requisition - 140512 - Melissa Cloete

Business Unit - Nedbank Personal and Private Banking; Nedbank Insurance Functional area

Location - Nedbank Park Square, Umhlanga, KZN

Employment Equity Statement - Preference will be given to applicants from Underrepresented Groups

Job Family

Project, Process and Product

Career Stream

Process

Leadership Pipeline

Manage Self: Professional

FAIS Affected

Job Purpose

This role is on a hybrid basis and requires you to be onsite as and when required. The role is based at Nedbank Park Square Campus, Umhlanga .

To enable change by defining the needs and the rationale for change, to understand the current state, to define the future state, and to determine the activities required to move from the current to the future state by applying the principles of business analysis, according to the requirements classification schema, from a diverse array of multi-functional perspectives with an agile mindset. Complete complex tasks or larger, well-scoped challenges independently and identifies appropriate actions that have been provided to address a business challenge. Pair with Product Designers (CX/UX), Business Architects, Testers (QA), Business data Managers (BDM) and key roles in the requirements value chain. Apply the principles of Product Ownership Analysis and the strategy-to-execution framework.

Job Responsibilities

• Conduct iterative and adaptive planning and monitoring tasks to estimate, organize and coordinate the BA efforts on large/complex enterprise initiatives.
• Conduct elicitation and collaboration tasks to obtain information from stakeholders.
• Conduct requirements analysis and design definition to structure, organize, specify and model requirements and designs.
• Conduct Requirements Life Cycle Management tasks to manage and maintain requirements and design information from inception to retirement
• Conduct strategy analysis to define the future and transition states needed to address the business need, the work required to define that need and the scope of the solution.
• Conduct Solution Evaluation to assess the performance of and value delivered by a solution, and eliminate barriers/constraints that prevent the full realization of the value.
• Execute according to IIBA best practices, agile product delivery and lean principles based on Nedbank's delivery approach as per the BA methods, frameworks, standards, tools, techniques, competencies and practices.
• Analyse and document requirements based on changes to users, interfaces, processes, data flows, constraints, environments, and non-functional requirements.
• Understand the portfolio's strategic themes, product roadmap, vision, KPIs and metrics, and align requirements accordingly.
• Understand all elements of the program and team backlog and align requirements accordingly.
• Explore and articulate the opportunity/problem to be solved and identify stakeholder wants and needs and participate to define the proposed solution.
• Use visual diagrams and collaborative games to model scope, interfaces, story context, data flows, processes, retrospectives and dependencies across projects.
• Decompose and document epics, features, themes, hypothesis statements, PI objectives and user stories by identifying gaps, missing stories and acceptance criteria, scenario development and all requirement categories.
• Own decomposition of portfolio epics, features, elicitation, analysis, story writing and acceptance criteria writing throughout the requirements value chain.
• Collaborate/co-create process and capability alignment by pairing with the PE and Business Architect.
• Support the team in working on impediments and spikes and enabler epics, enabler stories, and synthesise the data to articulate requirements.
• Work with development/QA to identify test cases/scenarios, conduct user acceptance testing and train the trainer/user and support change management commercialisation.
• Conduct/participate in Backlog Refinement, prioritisation, WSJF, and increment planning and drive Devops and Built-in quality principles.
• Analyse/document data requirements and model data flows through all seven product dimensions on a solution/program level by pairing with BDMs.
• Foster stakeholder relationships and engagement for discovery and delivery, backlog refinement, dependencies and enterprise delivery up to senior level.
• Conduct system demos and contribute to I&A and offer and implement suggestions for improvement.
• Actively participate and lead program/squad ceremonies by pairing with Scrum Masters, Agile Coaches, Product and BITE Owners.
• Drive minimum viable thinking, continuous deployment and integration.
• Ensure early remediation by reducing waste, rework, identify risks, issues.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

IT qualification, Certificate in BA endorsed by IIBA , Safe Certification

Preferred Certifications

IIBA endorsed

Minimum Experience Level

• 5 - 8 years Business Analyst experience,
• Ability to manage multiple IT Projects and exposure to complex projects; business and industry exposure.
• Guiding others on how to effectively use common techniques.
• Demonstrate these skilled proficiency descriptors.

Technical / Professional Knowledge

• Research methodology
• BA Body Of Knowledge
• Business writing skills
• Agile Concepts
• Data and Business analysis
• Process Engineering Skills
• Global business analysis Trend
• Business Analysis Descipline , Techniques and Practices
• Microsoft Office Product

Behavioural Competencies

• Decision Making
• Building partnerships
• Technical/Professional Knowledge and Skills
• Initiating Action
• Continuous Improvement
• Customer Orientation

Please contact the Nedbank Recruiting Team at [phone]