Business Analyst

The Legends Agency; Remote; ZAR 200 000 - 300 000; Full time

Job summary

A Salesforce-focused consultancy is seeking a Business Analyst to drive strategic improvements for clients. The ideal candidate will have over 5 years of experience, strong knowledge in Salesforce and CPQ, and the ability to translate complex business needs into actionable insights. This role offers a flexible remote work model within South Africa, a salary range of R50,000 to R75,000, and values a collaborative, impactful work culture.

Qualifications

• 5+ years experience in a Business Analyst role, preferably in consultancy or tech.
• Hands-on experience with Salesforce and Salesforce CPQ.
• Strong reporting, documentation, and stakeholder engagement skills.

Responsibilities

• Lead process improvements and system delivery.
• Gather, analyse, and document system requirements.
• Deliver Salesforce and CPQ-based solutions.

Skills

Salesforce expertise

CPQ knowledge

Stakeholder engagement

Process improvement

Reporting skills

Education

Bachelor's degree in Business or related field

Job description

About the job Business Analyst

Join a Salesforce-Obsessed Consultancy Make an Impact from Anywhere in SA

Remote (Johannesburg, Pretoria, Cape Town or Durban) | R50 000 R75 000 | UK Hours (8am5pm, flexible)

About Our Client

Our client is a growing Salesforce-focused consultancy known for delivering powerful, tailored solutions to complex client challenges. They're passionate about doing meaningful work, value employee wellbeing, and foster a collaborative, fun culture. If you're ready to thrive in a dynamic environment where results and people matter equally this is it.

The Role: Business Analyst

As a Business Analyst, you'll be key to driving strategic improvements for clients by leveraging your Salesforce and CPQ expertise. You'll gather and translate complex business needs into actionable insights and system requirements, ensuring exceptional outcomes across global tech and business functions.

Key Responsibilities

• Bring 5+ years experience in a Business Analyst role to lead process improvements and system delivery
• Gather, analyse, and document system requirements across stakeholders and global teams
• Deliver Salesforce and CPQ-based solutions that align with client objectives
• Lead testing activities and compile documentation aligned with internal standards
• Apply Lean and Project Management methodologies to maximise business impact
• Translate functional requirements to development and QA teams clearly and effectively
• Educate end users on Salesforce and CPQ functionalities
• Identify and recommend necessary system patches or upgrades

About You

• 5+ years experience as a Business Analyst, ideally in consultancy or tech environments
• Bachelor's degree in Business or related field
• Hands‑on experience with Salesforce and Salesforce CPQ
• Strong reporting, documentation, and stakeholder engagement skills
• Process‑driven mindset with a track record of improvement delivery
• Experience with testing frameworks and visual/design standards a plus