Business Analyst

FirstRand; South Africa; On-site; ZAR 400 000 - 600 000; Full time

Job summary

A prominent financial institution in South Africa is seeking an experienced Business Analyst to optimize business processes and improve efficiencies. The ideal candidate will have a relevant degree and 3-5 years of experience in business analysis, with knowledge in API and database design. The role focuses on implementing prioritised projects and enhancing service delivery while adhering to compliance requirements. Opportunities for innovation and collaboration are abundant in this dynamic environment.

Benefits

Opportunities to network and collaborate

A challenging working environment

Opportunities to innovate

Qualifications

• 3-5 years experience as a Business Analyst.
• Experience with API and Database design.
• TOGAF certification is advantageous.

Responsibilities

• Prevent wastage and identify process improvements.
• Facilitate end-to-end implementation of projects.
• Compile reports to guide business decisions.
• Build collaborative relationships within the company.

Skills

Business analysis

API design

Database design

Technical requirements writing

Analytical thinking

Problem-solving

Education

BCom, B.Eng., BSc Eng., or BSc Informatics

Job description

Job Description

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Retail COO you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the time to imagine your potential in a team where experts come together and ignite effective change.

Are You Someone Who Can

• Prevent wastage and identify process improvements to contain and reduce costs!
• Assess, analyse and optimise end-to-end business processes to improve business efficiencies, customer/employee experience and remove inefficient processes to meet new requirements.
• Facilitate and coordinate the end-to-end implementation of prioritised and approved projects.
• Analyse business processes and workflows to identify improvement or automation opportunities and facilitate implementation.
• Develop, encourage and nurture collaborative relationships within business and/or across the FRG.
• Assess own performance through seeking timely and clear feedback and request training where appropriate.
• Develop new insights into situations and apply innovative solutions to make organisational improvements.
• Ensure compliance to legislative and audit requirements and adherence to relevant processes.
• Compile reports that track progress and guide business to make informed decisions.
• Compile reports that track progress and guide business to make informed decisions relating to building technical equipment.
• Focus on providing optimal services and improving service delivery processes to meet or exceed customer expectations.
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation.

You Will Be An Ideal Candidate If You Have

• Have a BCom, B.Eng., BSc Eng., BSc Informatics, or related degree.
• 3 - 5 years as a Business Analyst
• Have experience with API design & Database design.
• Can write technical requirements.
• Are accredited with a TOGAF certification (advantageous)
• Have programming experience (advantageous)

You Will Have Access To

• Opportunities to network and collaborate.
• A challenging working environment
• Opportunities to innovate.

We Can Be a Match If You Are

• Adaptable and curious
• Analyse complex data sets
• Solution driven.
• Thrive in a collaborative environment.

Additional Requirements

• In accordance with National Credit Act (NCA) candidates applying for this role will require a credit record check.

Job Details

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

18/01/25

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

13/01/26

All appointments will be made in line with FirstRand Group's Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfil this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.