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A leading automotive intelligence firm in South Africa seeks a detail-oriented Business Analyst. The role involves gathering business requirements, analyzing solutions, and collaborating with teams to ensure project alignment with organizational goals. Ideal candidates should exhibit strong analytical thinking, effective communication, and project management skills, with a background in the automotive or FinTech sectors and familiarity with Agile methodologies.
Lightstone Auto is an intelligent solutions company with strong, automotiveindustry-specific expertise and core capabilities in Dealer systems (Sales,Stock, Marketing and F&I), market performance and forecasting analyticsand data management.
We specialize in delivering integrated, online knowledge solutions, batchand real-time data quality solutions, and a broad range of dealershipfocused analytical products to a range of automotive manufacturers,dealerships, government and financial services clients.
We hire exceptional people and provide them with the environment wherethey can excel.
Our non-corporate culture encourages flexibility,collaboration and innovation.
We pride ourselves in our core values to Encourage Participation, Respond to Changing Needs and Win Together, which are reflected in eachdevelopment, project, product or service we undertake to deliver.
The TAG (Business Transformation and Growth) team is a dynamic, cross-functional unit dedicated to shaping the future of Lightstone Auto.
With expertise across technology, business strategy, product development,and data analytics, the TAG team is at the forefront of driving innovation,transformation,and sustainable growth.
The TAG team plays a pivotal role in shaping the future of the company bydriving both short-term successes and long-term growth.
Throughinnovative thinking, operational excellence, and an unwavering commitmentto customer satisfaction, the TAG team is instrumental in positioning thecompany as a leader in the automotive SaaS and data space.
We are seeking a skilled and detail-oriented Business Analyst to join ourteam.
In this role, you will be responsible for analysing and understandingbusiness needs, gathering and documenting requirements, and workingclosely with stakeholders and technical teams to deliver effective solutions.
You will play a critical role in bridging the gap between business objectivesand technology, ensuring that projects are aligned with organizational goalsand that solutions meet the needs of end users.
The ideal candidate will have a strong ability to think analytically,communicate effectively, and manage multiple priorities.
As a BusinessAnalyst, you will help drive process improvements, enhance operationalefficiency, and contribute to the overall success of the company by ensuringthat business requirements are met through strategic and technology-drivensolutions.
Gather and define clear system and product requirements,creating detailed specifications through research, consultation,and needs analysis.
Compile relevant specifications documents, UX, UI designs,wireframes and test cases.
Planning for requirement gathering sessions, design,development and testing processes
Understand the business problem / issues / challenges of theclient's organisation and industry
Review and edit requirements, specification documents andbusiness processes.
Work closely with the Solution Architect to translate strategicand operational decisions into business solutions
Develop wire frames, workflows, use case diagrams, flowcharts,and other analysis-type documentation
Continuously improve existing products, systems and processeswithin the division.
Identify issues, bugs, and bottlenecks and devise solutions tothese problems within the department.
Own systems, user acceptance testing and implementation ofchanges or new applications
Lead the functional testing efforts of the team against thebusiness requirements
Understand how to test, spend time testing, clearlycommunicating defects to the development team, writing of testcases, go-between between testing team and the client,understanding testing cycles at the client
Development of test scenarios and test cases, and testingactivities necessary to assess the quality and completion ofsystem implementations
Ensure issues are identified, tracked, reported on and resolvedin a timely manner
Work with the client to identify and prioritise required changes
Communicate client enhancements to the development team
Define and enforce project deadlines and delivery schedules
Communicate and apply project standards across thedevelopment team
Understand the development process, what the developersrequire in order to do their job and do it properly, and how bestto enable to development team
Manage the workload of the development team
Consistently deliver high-quality services and solutions to ourclients
Understand the deployment process, coordinate deploymentsand validate the success of deployments on completion
Take ultimate accountability for the final product that is deliveredand the timelines that it is delivered in
Manage multiple projects and products at various stages ofdevelopment and implementation simultaneously.
Bachelor's degree / Diploma in Information Technology,Computer Science or related field,
AND / OR a Minimum of 2 - 5 years business analysis or projectmanagement experience
Proven experience within the Auto industry / FinTech servicessector would be advantageous
Knowledge of Agile and SCRUM methodologies
Solid experience in working in a multi-disciplinary team,fostering collaboration and teamwork
Strong business acumen, communication and facilitation skills
Willingness to be flexible in job responsibilities as needs andopportunities warrant
Strong experience using DevOps and the use of this tool tofacilitate the project lifecycle
SQL skills would be an additional benefit
BPMN 2.0 or UML Knowledge
API knowledge
SaaS and / or PaaS experience would be beneficial
Excellent computer proficiency (especially in MS Office productsuite)
Excellence oriented and a desire to evolve processes anddelivery models to drive efficient and outstanding delivery
Energetic, driven and committed to project success whileworking under tight time constraints and pressure
Ultimate accountability of a project and the delivery of your team
A mature and professional individual who is self-motivated andenthusiastic
An individual who is driven to contribute to and maintain theculture of our team
Take responsibility for the quality and data integrity of thesolution being delivered to the business
Facilitate good working relationships with clients and thetechnical team alike
Automotive enthusiast (Petrol head) – Live, breathe everythingautomotive – desirable
Ability to communicate effectively and efficiently in both writtenand verbal formats
Communicating effectively with customers and building strongand long-lasting relationships with these customers
Deliver informative, well-organised presentations and statusreports
Understand how to communicate difficult / sensitive information ina tactful manner
Identifies critical issues and when to take action
Challenging the client and development team to think out of thebox