Branch Manager

Pepkor Lifestyle; eMalahleni; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A retail company in eMalahleni is seeking an experienced Branch Manager to oversee daily operations, ensuring profitability and customer satisfaction. The role involves sales management, store presentation, and effective people management. Candidates should have a Grade 12 qualification, with 3-5 years of management experience in retail, while a Retail Management or Business Diploma is advantageous. Join our team to foster a positive work environment and drive sales growth.

Qualifications

• Grade 12 qualification is required.
• Management experience of 3-5 years is essential.
• A Diploma in Retail Management or Business is advantageous.

Responsibilities

• Manage store profitability through planning and organizing resources.
• Ensure superior customer service and sales environment.
• Oversee sales management, stock management, and store presentation.

Job description

Introduction

We are looking for an experienced Branch Manager to join our fast‑paced retail environment, where every day is unique and interesting. The primary focus of the role is to manage all areas of operations including staff management, ensuring customer satisfaction and company profitability. The ideal candidate should be able to implement strategies and foster a positive work environment.

Description

Ensure store profitability through the daily planning, leading, controlling and organizing of all resources, while ensuring superior customer service and a shopping environment that drives sales.

Key Duties

• Sales Management
• Administration and financial management
• Stock management
• Store presentation and merchandising
• Safety and security
• Enable customer centricity
• Effective people management
• Service Department
• Effective teamwork and self‑management

Minimum Requirements

• Grade 12
• Management experience of 3‑5 years
• Retail Management/Business Diploma advantageous

Competencies

• Business Acumen
• Driving execution
• Excellent verbal and written communication skills
• Interpersonal skills
• Strong administrative skills
• People management
• Planning and organising
• Courage and confidence
• Judgment and decision making
• Customer centricity
• Integrity
• Can do attitude
• Drive and Energy
• Resilience

If you are a motivated and experienced professional with a passion for customer service and sales, we encourage you to apply for the Branch Manager position. Join our team and help us drive success and growth in our branch location.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Retail

Location

Emalahleni, Mpumalanga, South Africa