Branch Manager

Recruitco; Durban; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A recruitment agency is looking for a Branch Manager in Durban to oversee sales and operations. The candidate should have at least 10 years of experience in recruitment sales, with a focus on Perm Recruitment and TES. A minimum of 6 years in a management role is required, along with strong presentation skills and knowledge of Labour Relations laws. The role entails managing a high-performance team, ensuring customer satisfaction, and achieving branch budgets. Excellent communication skills are essential for success in this position.

Qualifications

• Minimum 10 years' experience in recruitment sales covering Perm Recruitment and TES.
• Minimum 6 years' experience at Management level.
• Proven track record in generating billings within the perm or executive search market.
• Experience in running Executive Search assignments end-to-end.
• Good knowledge of relevant Labour Relations and employment laws.

Responsibilities

• Facilitate strategic sales and operational planning.
• Manage site operations and ensure customer service.
• Accountable for branch budgets and net profits.
• Lead a high-performance team based on strategic goals.
• Develop and market Recruit Co services.
• Ensure compliance with quality assurance processes.

Skills

Recruitment sales experience

Management experience

Presentation skills

Knowledge of Labour Relations Act

Excellent communication skills

Computer literacy (MS Office)

Education

Diploma or equivalent qualification

Job description

Opportunity

We have an opportunity for a Branch Manager in the Durban area.

Qualifications

Requirements: Diploma or equivalent qualification or relevant experience.

Minimum 10 years' experience in recruitment sales covering Perm Recruitment and Temporary Employment Service (TES) model (White collar).

Minimum 6 years' experience at Management level responsible for ensuring the running of a profitable business / budget owner – bottom line driven.

Ability to conduct presentations at Board level to secure contracts / Service Level Agreements (SLA).

Proven personal successful track record of successful branch / operation, generation of billings within the perm or executive search market.

Proven experience in complete running of Executive Search assignments from presentation of solution to delivery on project (full cycle).

Good knowledge of the Labour Relations Act (LRA), the Temporary Employment Services (TES) industry, the Basic Conditions of Employment Act (BCEA), Bargaining Councils and Sectoral Determinations.

Previous Industrial Relations (IR) experience and good knowledge of IR Procedures.

Excellent communication skills (both written and verbal).

Computer literate (MS Office).

Duties and Responsibilities

Duties: Responsible for facilitation of strategic sales and operational planning and execution thereof.

Ensuring effective site operations and above average customer service.

Responsible for the operational efficiencies and service delivery for the branch.

Networking and collaboration.

Act as custodian of the end‑to‑end delivery and fulfilment process, ensuring that processes are well defined, streamlined, benchmarked and standardized.

Client Relationship Management (internally and externally).

Responsible and accountable for the achievement of the branch budgets in line with nett profits.

Develop and lead a high‑performance team of staff by establishing key performance deliverables for each individual in line with supporting the objectives set out in the strategic plans and goals.

Business Development and Marketing of Recruit Co services to industries within the region.

Responsible for quality assurance and compliance.

Responsible for effective management of Administration, Finance and Reporting.

Conduct research on every client provided for recruitment prior to sourcing of skills.

Build and maintain a strong database of skills.

Place adverts for jobs to ensure attraction of appropriate skills.

Contact potential candidates, establish interest and interview for relevant positions within desired time frames.

Conduct detailed, competency‑based interviews, ensuring all detail and volumes are reflected.

Final check CVs returned from typing to ensure accuracy in presentation of candidates to clients.

Ensure verifications (references, Kroll, criminal checks, etc.) are conducted on all candidates referred to clients.

Ensure agility of recruitment process management and efficiencies as well as recruitment delivery management.

Daily capture database activity on Ditto Hire.

Always ensure adherence to the Cluster Quality process.

Ensure compliance with company policies and procedures.

Responsible for coordinating interviews on client request.

Ensure candidates attending interviews with clients have been met by either consultant or another designated representative.