Branch Controller

takealot.com; Komani; On-site; ZAR 250 000 - 350 000; Full time

Job summary

A leading e-commerce logistics company in Queenstown seeks a Branch Controller to oversee stock movements and manage operations at the hub. You will ensure efficient dispatch and receiving processes, control costs, and lead a team to ensure high standards are met. Ideal candidates should be self-motivated, organized, and have strong interpersonal skills. Join us to transform e-commerce logistics and make a difference. TFS is an Equal Opportunity Employer committed to diversity.

Qualifications

• Minimum of Grade 12 needed with a tertiary qualification preferred.
• Strong organizational and prioritization skills required.
• Ability to work in a pressured environment and maintain attention to detail.

Responsibilities

• Manage all stock movements out of the hub.
• Ensure dispatch and receiving processes are followed accurately.
• Control expenditures and manage labor costs effectively.
• Conduct staff training and appraisals.

Skills

Self-starter with high energy levels

Solutions-oriented can-do attitude

Strong organizational & prioritization skills

Attention to detail

Ability to interact with stakeholders

Comfortable with change

Education

Grade 12

Tertiary qualification preferred

Tools

Excel

Word

PowerPoint

Job description

Takealot Fulfilment Solutions (TFS) a division of Takealot Online (RF) (Pty) Ltd is looking for a highly talented Branch Controller to join our team in Queenstown.

Join Our Mission at Takealot Fulfilment Solutions

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30 million orders annually, empowering businesses and driving economic growth.

Who We’re Looking For

Innovative and ambitious individuals ready to shape the future of e-commerce logistics. At TFS, your individuality strengthens our collective mission. At TFS your growth is our growth. You’ll be joining a team powered by Takealot Group core values.

Job Purpose

The Branch Controller will be responsible for all stock movements out of the hub and will report to the Hub Manager.

Operational Duties

• Must be able and willing to work shifts.
• Ensure that all dispatches are correctly scanned out of the hub.
• Ensure that all dispatches are visually inspected for defects.
• Ensure that all outbound vehicles are loaded and released timeously.
• Ensure that dispatch documentation is checked signed and copies distributed and filled accordingly.
• Ensure that all receipts are correctly scanned into the hub.
• Ensure that all receipts are visually inspected for defects.
• Ensure that all inbound vehicles are off-loaded and released timeously.
• Ensure that receiving documentation is checked signed and copies distributed and filled accordingly.
• Ensure that all staff comply with SOPs.
• Address all deviations.
• Complete and report on all KPI measures and provide reasons for deviations.
• Ensure that all equipment under your control is used correctly and stowed away safely.
• Capture and calculate overtime accurately and ensure submission deadlines are met without error.
• Ensure that the attendance register / biometric data is accurate and to resolve any queries.
• Assist staff with administrative and operational requests.
• Manage PPE and stationary requirements effectively.
• Ensure that all staff is using the correct PPE for the task being performed.
• Ensure that operational areas are kept clean.
• Ensure that products are stowed correctly safely and neatly.
• Ensure that all returns are processed correctly and staged for outbound.

Cost Management

• Control of expenditure and flexing of costs in line with volume fluctuations.
• Manage daily staff and overtime efficiently to ensure labour costs are controlled.
• Ensure that all procurement is done in a controlled and managed way.
• Ensure that resource productivity is measured and reported to eliminate waste.

Reporting & Admin

• All administrative documentation is labelled and filed as per procedures.
• All daily, weekly and monthly reports / meeting minutes are up to date.
• KPI reports sent out timeously on a daily basis and are posted on notice boards.
• Extract data and generates reports which will assist in performance tracking and decision making.

People Management

• Ensure that all staff are at work and attendance is 100%.
• Train and supervise employees to carry out the functions under their control.
• All overtime and acting allowance must be approved before work is done.
• Measure and manage staff through formal staff appraisals development coaching and disciplinary procedures.
• Assert and drive accountability in all levels of staff.
• Supervising resources to be effective and efficient at lowest cost and according to changing needs.

SHE Risk Quality & 5S Duties

• Ensure 5S standards are maintained.
• Conduct daily and weekly 5S audits.
• Identify correct deviations.
• Ensure health and safety standards are maintained and issues reported timeously.
• Assist in ensuring the facility complies to COVID-19 protocols.
• Align with the Quality Management System and help to continually improve processes.

Qualifications and Experience

• Minimum of Grade 12.
• Tertiary qualification preferred.

Attributes Required

• Self-starter with high energy levels.
• Solutions-oriented can-do attitude; self-motivated.
• Strong organizational & prioritization skills.
• Attention to detail.
• Ability to interact with internal & external stakeholders at all levels.
• Comfortable with change and excellent team player.
• Comfortable with learning and adapting to new systems.
• Be able to work in a pressured environment.
• Be able to complete tasks quickly & efficiently.
• Be willing to go the extra mile.
• A structured and disciplined management style.

Computer Literacy

• Excel, Word, PowerPoint.

Ability to Motivate and Inspire Others

Experience in directly and indirectly managing people to deliver continuous improvement.

Why Join TFS

• Purpose-driven impact: Transform lives through logistics innovation.
• Advanced technology: Work with cutting-edge systems in a fast-paced environment.
• Career growth: Thrive in an agile space that champions continuous improvement.
• Inclusive culture: Your unique perspective drives extraordinary results.

More than Just a Job We Offer

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable scalable solutions that make a difference across South Africa’s e-commerce landscape.

Takealot Fulfilment Solutions (TFS) is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

Key Skills

• Aviation Safety
• Corporate Banking
• Front Office
• AC Maintenance
• Cosmetics
• Art

Employment Type

Full Time

Experience

Years

Vacancy

1