Bos Client Executive

Ericsson; Gauteng; On-site; ZAR 300 000 - 400 000; Full time

Job summary

A leading telecommunications company in South Africa is seeking an experienced BOS Client Executive. This role requires ownership and growth of the BOS portfolio, driving strategic relationships with senior clients, and leading cross-functional teams to achieve targets. Candidates should hold a university degree in Engineering, ICT, or related fields and possess at least 15 years of experience in IT sales and business development. Demonstrated leadership and consultative selling skills are essential for success. This position offers a dynamic environment with significant impact on customer value.

Qualifications

• Minimum 15 years' experience in IT sales and business development.
• Strong techno-commercial track record in Cloud and Monetization domains.
• Proven experience with automation, CI/CD, AI/ML, and data analytics.

Responsibilities

• Own and grow the BOS portfolio end-to-end.
• Provide thought leadership and commercial support.
• Drive financial planning and coordinate cross-functional teams.

Skills

Complex IT sales

Business development

Consultative selling skills

Leadership

Communication

Education

University degree in Engineering, ICT, or related field

Job description

BOS Client Executive – Ericsson

Apply for the BOS Client Executive position at Ericsson.

About this opportunity

We are looking for an experienced leader to own and grow the BOS (Business & Operational Support System) portfolio end-to-end.

In this role you will provide thought leadership to support customers defining their BSS / OSS strategy, position our BOS solutions versus competition, coordinate and support execution with Account Managers, Domain Sales Manager, and Head of Service Delivery, increase upsell and cross-sell, and strengthen long-term customer value.

You will be the primary commercial point of contact for senior clients and will lead cross-functional teams to deliver measurable outcomes.

What You Will Do

Own end-to-end responsibility for the complete BOS portfolio in assigned accounts, including strategy, positioning and commercial execution.

Grow the market share and pocket of share across all areas by identifying and pursuing new opportunities and expanding existing engagements.

Build and deepen trusted relationships with CIOs, CMOs, Head of Business Lines and other customer senior leaders; translate their needs into Ericsson solutions.

Drive account planning and customer roadmaps for BOS business to align our offers with client priorities and pre‑RFP opportunity identification, in alignment with cluster heads.

Drive financial planning (yearly) and growth planning (3‑5 years); ensure quarterly plans and yearly targets (TCK) are met.

Qualify BOS opportunities in agreement with ACRs and manage the yearly presales OPEX assigned.

Take overarching commercial responsibility for BOS deals in the account, ensuring alignment with business area directives and commercial models.

Advocate value by creating clear, tangible value propositions and reference cases suited for senior decision makers.

Inspire and coordinate cross‑functional teams (sales, product, delivery, marketing, finance) to achieve shared sales targets and customer outcomes.

You will bring

Minimum 15 years' experience with proven success in complex IT sales and business development in cross‑functional organizations.

University degree in Engineering, ICT, or related field.

Strong techno‑commercial track record in the Cloud and Monetization domains, with experience selling products and services to large customers.

Knowledge of BOS architectures, TM Forum models (ETOM, TAM, SID, etc.), TM Forum open APIs, and 3GPP.

Proven experience in dealing with automation, CI / CD pipelines, AI / ML solutions, data analytics, micro‑services architectures.

Consultative selling skills: ability to discover customer needs, pain points and strategic goals; ability to build and leverage customer business cases, ROI and balance short‑term with long‑term outcomes.

Proven ability to craft and present value arguments to senior stakeholders, backed by reference cases and appropriate commercial models.

Demonstrated leadership: able to lead sophisticated sales engagements, mobilize teams, set internal direction / priorities and deliver results.

Personal qualities : resilient, results‑focused, high integrity, decisive, persuasive and adaptable under pressure.

Ericsson South Africa recruits in line with its Employment Equity plan and will therefore give preference to suitably qualified candidates who are members of designated groups.

Ericsson is proud to be an Equal Opportunity Employer.