Books Sales & Customer Care Specialist | Medical Aid

Van Schaik Bookstore (Pty)Ltd; East London; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading bookstore in South Africa is seeking 2 sales assistants to enhance sales and support customers. Responsibilities include optimising sales, maintaining inventory, and providing excellent customer service. Ideal candidates will have a senior certificate and proficiency in MS Office, coupled with strong communication skills. Previous bookstore experience is a plus. A competitive benefits package is offered, including medical aid and provident fund membership.

Benefits

Market-related salary

Medical aid membership

Provident fund membership

Qualifications

• Good interpersonal and administrative skills.
• Computer literate with MS Office and MS Outlook.
• Good communication skills are essential.

Responsibilities

• Optimise and stimulate sales in the shop.
• Maintain the book, stationery, and electronics sections.
• Handle customer inquiries via various channels.
• Process customer orders and manage stock.

Skills

Interpersonal skills

Administrative skills

Computer literacy (MS Office)

Communication skills

Telephone etiquette

Proficiency in English

Education

Senior certificate

Job description

A leading bookstore in South Africa is seeking 2 sales assistants to enhance sales and support customers. Responsibilities include optimising sales, maintaining inventory, and providing excellent customer service. Ideal candidates will have a senior certificate and proficiency in MS Office, coupled with strong communication skills. Previous bookstore experience is a plus. A competitive benefits package is offered, including medical aid and provident fund membership.