BM (Branch Manager)

Lewisstores; South Africa; On-site; ZAR 420,000 - 540,000; Full time

Job summary

A leading retail organization seeks a Branch Manager for a new store in South Africa. The role involves overseeing all branch functions, leading a high-performing team, and ensuring alignment with company goals. Candidates should have at least 3 years of retail management experience, strong leadership abilities, and a valid driver's license. The position demands excellent customer service skills and the ability to drive sales and operational efficiencies. Applications should be sent as one PDF document, clearly stating 'Branch Manager – Botshabello' in the subject line.

Qualifications

• Valid driver's license is required.
• Minimum of 3 years of retail management experience.
• Experience in bedding retail is advantageous.

Responsibilities

• Manage and empower branch employees.
• Drive sales and operational efficiencies.
• Ensure compliance with financial and regulatory targets.
• Minimize stock loss through compliance with procedures.
• Facilitate training and staff development.
• Minimise stock loss through compliance with security, stock, and cash handling procedures.
• Ensure branch operations comply with relevant regulatory legislation.
• Manage people-related activities including training, mentoring, coaching, and staff development.

Skills

Retail management

Leadership

Customer service

Sales management

Education

Business-related tertiary qualification

Job description

We are seeking a suitably qualified Branch Manager to oversee all branch functions within a new Lewis store. The ideal candidate needs to take ownership of all branch activities, lead a profitable and sustainable business unit, and contribute to the overall success of the organisation.

Ideal candidates will have solid experience running a store and exposure to managing profit and growth targets within the retail environment. The role is responsible for communicating and driving daily branch operations while ensuring alignment to company goals. This role will drive all people-related issues, customer service, sales, stock, and credit management within the branch.

The above-mentioned vacancy is part of a national recruitment drive and is subject to geographical availability.

The role will:

• Manage, lead, motivate, develop, and empower branch employees to retain a stable, high-performing team.
• Drive sales targets and manage operational efficiencies to maintain a healthy, profitable business.
• Ensure excellent customer service through active involvement in customer interactions.
• Manage and control financial targets within company norms while balancing business risk.
• Maintain and improve customer service, sales performance, stock efficiencies, and credit risk management.
• Minimise stock loss through compliance with security, stock, and cash handling procedures.
• Ensure branch operations comply with relevant regulatory legislation.
• Manage people-related activities including training, mentoring, coaching, and staff development.

Requirements:

• Valid driver’s license.
• Business-related tertiary qualification (advantageous).
• Minimum of 3 years Retail Management experience, preferably in bedding retail.
• Strong leadership abilities.
• Proven ability to manage, lead, motivate, develop, and empower branch staff.

We require a tough-minded, target-driven individual who thrives on driving performance and can balance excellent customer service within a high‑pressure sales environment.

Please e-mail a short CV (including a clear copy of your SA ID, Driver’s License, and Grade 12 certificate) in one PDF document to the attention of Itumeleng Lehlokwa at [e-mail].

Closing Date: 31st December 2025

Please clearly stipulate “Branch Manager – Botshabello” in the subject line of your email when applying.

Only short‑listed candidates will be contacted. Appointments will be made in accordance with the Company’s Employment Equity requirements.