Billing and Collections Specialist South Africa

OpsArmy; Johannesburg; On-site; ZAR 200 000 - 300 000; Part time

Job summary

A leading financial services company is seeking a Billing and Collections Specialist in Johannesburg. This part-time role requires someone who is detail-oriented and highly organized, responsible for managing invoicing, payment tracking, and collections processes. The ideal candidate will possess excellent communication skills, proficiency in QuickBooks, and strong follow-up abilities. This position offers a great opportunity to contribute to effective billing operations and client relationships.

Qualifications

• Experience with QuickBooks and Basecamp is required.
• Strong understanding of invoicing and collections processes.
• Excellent written and verbal communication skills for customer follow-ups.

Responsibilities

• Generate and send invoices ensuring all details are accurate.
• Track payments and manage customer collections.
• Maintain and update financial records in HubSpot.

Skills

Medical Collection

Accounts Receivable

Microsoft Excel

Tools

QuickBooks

Basecamp

Google Sheets

Job description

Billing and Collections Specialist

Part-Time 20 hours per week

Schedule: 9:00 AM - 1:00 PM PST

Employment Type: Full Time

Experience: years

Vacancy: 1

About the Role

We are seeking a Billing and Collections Specialist to manage our invoicing payment tracking and collections processes with accuracy and professionalism. The ideal candidate is detail-oriented highly organized and skilled in maintaining positive client relationships while ensuring timely collections and accurate financial reporting.

Key Responsibilities

• Generate and send invoices through QuickBooks ensuring all details are accurate and complete.
• Track payments and manage customer collections by sending reminders and following up on outstanding balances.
• Maintain and update financial records and payment statuses in HubSpot.
• Reconcile accounts, process refunds, and investigate or resolve billing discrepancies.
• Collaborate with internal teams to ensure smooth billing operations and effective client communication.
• Prepare and present regular reports on collections, outstanding invoices, and account statuses.

Qualifications & Skills

• Experience with Basecamp VoIP and QuickBooks
• Strong understanding of invoicing and collections processes
• Excellent written and verbal communication skills for customer follow-ups
• High attention to detail and accuracy in financial record reconciliation
• Proficiency in Excel / Google Sheets for financial tracking and reporting
• Ability to work independently, prioritize tasks, and meet deadlines>
• Strong follow-up skills and professional communication

Key Skills

Medical Collection, Accounts Receivable, Athenahealth, ICD-10, Medical Coding, 10 Key Calculator, Detailing, ICD-9, Medical Billing, Microsoft Excel, CPT Coding, Medicare