Bilingual Healthcare Eligibility Specialist

Savista; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A healthcare solutions company seeks a Bilingual Eligibility Specialist I in Cape Town to assist patients with financial assistance for medical care. This full-time role includes meeting patients, guiding them through application processes for government programs, and ensuring compliance with healthcare regulations. Ideal candidates are empathetic and possess excellent communication and organizational skills, with at least one year of relevant experience. Flexibility to work various shifts is required.

Qualifications

• At least 1 year of experience in a customer-facing role, preferably in healthcare or financial counseling.
• Ability to identify solutions to financial challenges.
• Reliable transportation and a valid driver's license.

Responsibilities

• Meet with patients to assess financial assistance eligibility.
• Facilitate application processes for government programs.
• Act as liaison between patients and government agencies.
• Manage multiple patient cases and ensure follow-up.
• Communicate financial options clearly to patients.

Skills

Empathy

Organizational skills

Communication skills

Problem-solving

Education

High school diploma or GED

Job description

A healthcare solutions company seeks a Bilingual Eligibility Specialist I in Cape Town to assist patients with financial assistance for medical care. This full-time role includes meeting patients, guiding them through application processes for government programs, and ensuring compliance with healthcare regulations. Ideal candidates are empathetic and possess excellent communication and organizational skills, with at least one year of relevant experience. Flexibility to work various shifts is required.