Bartender

Hollywoodbets; Phalaborwa; On-site; ZAR 50,000 - 200,000; Full time

Job summary

A leading entertainment and betting company is looking for a Bartender in Ba-Phalaborwa to provide exceptional service to customers. You will be responsible for mixing and serving drinks, engaging with patrons, and maintaining a clean service area. Ideal candidates should have experience in the service industry and be proficient in handling POS systems. Join our team and help create an enjoyable experience for all customers.

Qualifications

• Proven ability to deliver exceptional customer service.
• Ability to mix and serve drinks according to specifications.
• Strong communication skills and attention to detail.

Responsibilities

• Greet customers and maintain eye contact during conversations.
• Mix and serve drinks and/or snacks to patrons.
• Handle cash and card payments accurately.

Skills

Experience in the Service Industry

Experience with POS system

Stock Management

Job description

Overview

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit. Join our Team and let’s reach for the stars. We have amazing opportunities for a Bartender to be based in Ba-Phalaborwa, Limpopo. Do you think you have what it takes to be our newest Purple Star?

The successful candidate will be responsible for mixing and serving drinks and/or snacks or food to punters/customers, directly or through waitrons. Ensuring exceptional customer service and ensuring clean and tidy service areas. Mix and serve drinks and/or snacks or food to punters/customers, directly or through waitrons. Ensuring exceptional customer service and ensuring clean and tidy service areas.

What You’ll Do For The Brand

• Greet customers and thank guests, always acting in a proactive and positive manner. Show interest to the customer/punter, pay attention when they speak, and maintain eye contact during conversations.
• Present menus to customers/punters and answer questions about menu items. Advise on daily specials and make recommendations upon request. Promote food and beverage items. Communicate in a clear and professional manner and address the customer in a respectful manner. Serve orders for beverages and/or snacks or food timeously. Check with customers to ensure they are enjoying their beverages and/or meals and take action to correct any problems
• Take beverage and/or food orders as soon as the customer/punter is seated. Ensure beverage order is taken within five minutes after the menu is presented. Food/ snack orders are placed if requested. If required check customers identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages should the customer appear to be under aged.
• Write the orders on order slips to ensure the correct order is recorded. After receiving the order, immediately enter the order onto POS (GAAP) to ensure the order is generated
• Follow up on food delays from the kitchen, advise punters/customers on delays, and regularly communicate the status of the order
• Ensure that the customer/ punter complaints are dealt with efficiently. Record all complaints in the complaint log and communicate all complaints to the supervisor
• Collect payments from customers either by cash or card. Correctly record the payment. Thank the customer/punter for the tip. Any voids to be authorized by the F&B Supervisor.
• Reconciliation of all sales and cash/credit card payments to ensure that all monies are accounted for. Shortages will be dealt with accordingly. Accountable for all the sales recorded under your account during the shift. Print Generic stock sheets of actual stock count names and codes. Count Stock, sign next to changes with F&B Supervisor.
• Disclose all breakages and wastage to the F&B Supervisor.
• Ensure that all personal food and beverage purchases are signed off by the F&B supervisor and are checked once received to verify. Ensure that the VIP security gets the signed slip for the purchases before leaving the premises.
• Ensure that the service area is clean and tidy in preparation for the next shift.
• Ensure that internal procedures are adhered to.
• Any ad hoc duties that might be required.

Responsibilities

• Experience in the Service Industry
• Experience with POS system
• Stock Management

Values

• Actively promote the Hollywood values. Live the values and lead as an example to the team.
• Retail Operation branch visits will be an occasional requirement to fulfil an adhoc activity/tasking.

So, are you ready to level up, learn, and perform at your best? Apply now!

Please be advised that should you not be contacted within 30 days, kindly consider your application to be unsuccessful.

About Us

Hollywoodbets is a sports and entertainment betting operator that was born and bred in Durban, South Africa. Whether you’re in one of our upmarket retail branches or online, our customers can conveniently place bets in style anytime, anywhere.

We’re proud to partner with local and international legends, from the Hollywoodbets Sharks and Brentford FC to iconic events like the Hollywoodbets Durban July. Being part of our Purple Team means being part of something bigger.

At Hollywoodbets, every day is a chance to learn, grow, and make an impact. We move fast, think big, and work together to turn bold ideas into reality. With passion, creativity, and a shared purpose, we bring our Purple Spirit to everything we do.

The opportunities here are endless. If you’re driven, curious, agile and ready to level up, there’s no limit to how far you can go with the Purple Team!