Banking Associate Clerk

Bank Of Taiwan South Africa Branch; Johannesburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A regional banking institution is seeking a Banking Associate Clerk to enhance its branch operations in Johannesburg. The ideal candidate will be involved in providing top-notch customer service, processing transactions, and supporting daily banking functions. A Bachelor's degree in business or finance is required, alongside excellent attention to detail and communication skills. This role promises an opportunity for growth within the financial services sector.

Qualifications

• Strong attention to detail and accuracy.
• Good understanding of basic banking operations.
• Excellent verbal and written communication skills.
• Strong interpersonal skills.
• Ability to work in a team.

Responsibilities

• Provide professional customer service at the front desk.
• Process daily banking transactions.
• Maintain and update customer records accurately.
• Assist with administrative tasks.
• Ensure compliance with bank policies.

Skills

Attention to detail

Customer service

Microsoft Office proficiency

Communication skills

Interpersonal skills

Education

Bachelor's degree in business, finance, banking, or a related field

Job description

About the job

We are looking for a Banking Associate Clerk to join our branch operations team. The ideal candidate will play a key role in providing high-quality customer service, processing financial transactions, and supporting day-to-day banking operations.

This role is suitable for individuals who are detail-oriented, customer-focused, and interested in developing a career in the financial services industry.

Responsibilities

• Provide professional customer service at the front desk and assist clients with general banking inquiries
• Process daily banking transactions, including deposits, withdrawals, fund transfers, account openings, and check handling
• Maintain and update customer records with accuracy and confidentiality
• Assist with administrative tasks such as filing, document verification, and data entry
• Ensure compliance with bank policies, regulatory requirements, and internal procedures
• Identify customer needs and refer them to the appropriate banking product or service
• Support the branch team in daily operations and internal audits
• Assist in coordinating appointments and follow-ups with clients
• Report any suspicious activity in line with AML (Anti-Money Laundering) guidelines

Required Qualifications

Bachelor's degree in business, finance, banking, or a related field

• Strong attention to detail and accuracy
• Good understanding of basic banking operations and customer service practices
• Excellent verbal and written communication skills
• Strong interpersonal skills and a service-oriented attitude
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Ability to work in a team and adapt to a fast-paced environment
• Previous experience in a bank or financial institution is a plus
• Proficiency in Mandarin is an advantage