Bank Better Champion Learnership 18.2

Capitec Bank Ltd.; Ladybrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A prominent financial institution in South Africa seeks energetic, self-motivated individuals for a client service role. Ideal candidates will assist clients at the branch and ATMs, providing excellent service. No experience is required, but candidates must hold a Grade 12 National Certificate. Knowledge of bank environments and Capitec products is preferred. Conditions include a clear criminal record and fingerprint recognition on internal systems.

Qualifications

• No experience required but individual needs to hold a Grade 12 National Certificate.
• Some client service experience within a retail/financial/banking environment preferred.

Responsibilities

• Welcome clients and coordinate branch flow through efficient queue functioning.
• Provide excellent client service and assist clients at the ATM.
• Complete transactions on any remote or self-service channels.

Skills

Communications Skills

Computer Literacy (MS Word, MS Excel, MS Outlook)

Interpersonal & Relationship management Skills

Education

Grade 12 National Certificate / Vocational

Job description

We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:

1.To see what this job is about and complete a short assessment, please click here !

2. Once you have completed the above finalize your application by clicking apply below

Purpose Statement

• To welcome clients and coordinate the branch flow through efficient queue functioning, providing excellent client service and assisting clients at the ATM and to complete transactions on any remote or self-service channels. In doing so, gain the knowledge, skills and experience required for service consulting.

Experience

Minimum:

• No experience required but individual needs to hold a Grade 12 National Certificate

Ideal:

• Some client service experience within a retail/ financial/ banking environment

Qualifications (Minimum)

• Grade 12 National Certificate / Vocational

Qualifications (Ideal or Preferred)

Knowledge

Minimum:

• Basic calculations
• How to engage with people
• Clarity and understanding of own aspirations, being ambitious and keen to learn.

Ideal:

• Knowledge of bank branch environments
• Knowledge of Capitec Bank products and business processes (internal)

Skills

• Communications Skills
• Computer Literacy (MS Word, MS Excel, MS Outlook)
• Interpersonal & Relationship management Skills

Conditions of Employment

• Clear criminal and credit record
• Must have fingerprints which are detectable/recognisable on Capitec Bank's internal electronic banking system

Capitec is committed to diversity and, where feasible, all appointments will support the achievement of our employment equity goals.