Automation Support Specialist

Rosstone Professional Solutions; Gauteng; On-site; ZAR 600 000 - 800 000; Full time

Job summary

A leading technology solutions provider in South Africa seeks an Automation Support Specialist. This role involves providing support for banking automation solutions, ensuring reliability, compliance, and value delivery. The ideal candidate will have a degree in IT or related fields, along with over five years of experience in automation support within the financial sector. Relevant certifications such as ITIL v4 and RPA platform certifications are required.

Qualifications

• 5 years of experience in automation/RPA support within financial services.
• Familiarity with banking operations including payments, compliance, and risk.
• Certifications in ITIL v4 and RPA platforms.

Responsibilities

• Provide proactive and reactive support for automation solutions.
• Ensure reliability, compliance, and value delivery in line with business cases.

Skills

Automation support

RPA knowledge

Banking operations

Education

Degree / Diploma in IT, Computer Science, or Banking Technology

Tools

Ui Path

Automation Anywhere

Power Automate

Job description

Automation Support Specialist Role Purpose

To contribute toward business success by providing proactive and reactive cradle-to-grave support for the sustained operation of banking automation solutions.

This role ensures reliability, compliance, and value delivery in line with the agreed business case and the overall enterprise automation strategy.

Qualifications & Experience

• Education: Degree / Diploma in IT, Computer Science, or Banking Technology.


• 5 years plus in automation / RPA support within financial services.


• Familiarity with banking operations (payments, compliance, risk).


• Certifications: ITIL v4, RPA platform certifications (Ui Path, Automation Anywhere, Power Automate).