Assistant Store Manager: Lead Sales & Customer Experience

Cash Crusaders; Johannesburg; On-site; ZAR 400 000 - 500 000; Full time

Job summary

A leading retail company in Johannesburg is seeking an Assistant Store Manager to drive store performance and enhance customer experiences. The successful candidate will be responsible for operational management, inventory controls, and people management, ensuring compliance with company policies. Ideal candidates should have proven retail management experience, strong leadership skills, and a passion for customer service excellence. Working hours include weekends and public holidays, fostering a dynamic and high-performance environment.

Qualifications

• Proven retail management experience.
• Strong leadership and people management skills.
• Excellent communication and organisational skills.
• Target and results-oriented mindset.
• Passion for customer service and retail excellence.

Responsibilities

• Drive store performance to achieve and exceed sales targets.
• Maximise income streams through effective promotion.
• Ensure consistent merchandising and marketing standards.
• Attract and retain a loyal customer base.
• Oversee inventory controls and effective stock management.
• Ensure exceptional customer experiences.
• Review and act on customer feedback.
• Train, develop and motivate staff.
• Manage performance consistently.
• Ensure adherence to company policies and procedures.

Job description

A leading retail company in Johannesburg is seeking an Assistant Store Manager to drive store performance and enhance customer experiences. The successful candidate will be responsible for operational management, inventory controls, and people management, ensuring compliance with company policies. Ideal candidates should have proven retail management experience, strong leadership skills, and a passion for customer service excellence. Working hours include weekends and public holidays, fostering a dynamic and high-performance environment.