Assistant Operations Manager

Mowana Properties; Randburg; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A facilities management company in Randburg, South Africa seeks a candidate to maintain buildings and grounds, ensuring optimal working conditions. The role involves coordinating maintenance activities, managing vendor relations, and responding to tenant issues. Candidates should have 5-8 years of experience in facilities management and strong leadership skills. The position offers a dynamic work environment with opportunities for professional growth.

Qualifications

• 5 - 8 years of related experience, with at least 2 - 3 years of supervisory experience.
• Excellent understanding of centre management procedures.
• Knowledge of budgeting, service contracts, and leasing agreements.

Responsibilities

• Ensure all buildings, grounds, and equipment are well maintained.
• Coordinate and arrange third party services of maintenance contractors.
• Liaise with tenants regarding operational problems and respond to call outs.
• Conduct inspections of facilities and implement improvements.

Skills

Excellent leadership abilities

Strong problem solving skills

Good communications skills

Organizing and coordinating team activities

Ability to use maintenance equipment and computer applications

Education

Matric

Additional related maintenance and centre management training

Job description

Overview

To provides assistance to ensure that all buildings, grounds, and equipment are well maintained and in optimal working condition. Implements departmental policies and procedures and ensures that all operations are in accordance with established health and safety regulations. Prepares reports and maintains records and files as needed.

Assistance with the operations of centre and facilities

• Coordinate and arrange third party services of maintenance contractors, suppliers, vendors, etc. Deal with contractors on daily basis
• Liaise with tenants with regards to operational problems and respond to call outs
• Respond to emergency call outs after hours
• Day to day running and control of:
• Plumbing
• Cleaning
• Electrical, Air-conditioning, Fire, Mechanical
• Gardens and Indoor plants
• Security
• Conduct inspections of facilities, assess problems and needs and implement improvements in operations as per schedule
• Coordinate maintenance activities
• Ensure that facilities are clean, well maintained, and in good repair. Does preventive maintenance procedures as appropriate
• Assist line manager to ensure that centre operations are in compliance with established procedures, policies, regulations and codes
• Arrange meetings with the operations team
• Assist line manager in compliance with legal regulations. Complete regular OSH inspections and update monthly reports as per departmental schedule. Assist line manager to ensure that OSHA requirements are effectively implemented
• Assist line manager in formulating of business plans and budgets
• Monitor results in line of budgets.

Accounts payable

• Review source documents and submit for payment
• Pre-approve and review invoices to ensure no overpayments or repeat payments. Ensure that approval for payment is in accordance with procurement policy.

Vendor relations

• Assist line manager to research and resolves vendor problems and billing discrepancies
• Answer vendors' questions or refer them appropriately
• Maintain company’s professional reputation.

Professional business relations with vendors, contractors, and trade professionals, and the public

• Assist line manager to develop and maintain productive business relations with vendors, suppliers, contractors, etc.
• Respond timeously and follow up on tenant and customer complaints
• Obtain and convey information as appropriate to the line manager
• Provide input to assist the line manager in preparation of monthly management reports
• Propose and implement corrective processes and actions where necessary.

Departmental personnel

• Attend regular meetings to ensure that personnel are well informed of changes in policies and procedures. Discuss areas needing improvement
• Assist centre management and personnel with daily operations.

Adhoc duties

• Inspect the work area and grounds to ensure that they are clean, secure, and well maintained
• Complete special projects as assigned by line manager
• Ensure tenant satisfaction – Updating Operations Manager on all problems.

Tenant Co-ordination

• To ensure compliance with centre approved Tenant Criteria Document during tenants’ installation.

Qualifications and Experience

• Matric
• Additional related maintenance and centre management training preferred
• 5 - 8 years of related experience, with at least
• 2 - 3 years of supervisory experience.

Required Knowledge

• Excellent understanding of centre management procedures
• Knowledge of budgeting, service contracts, and leasing agreements.

Skills/Abilities

• Excellent leadership abilities
• Able to organize, coordinate, and direct team activities
• Strong problem solving skills
• Good communications skills
• Able to use all related maintenance equipment and computer applications.

Affirmation and privacy note

• The Pareto Group is committed to Employment Equity and aims to attract and retain talented individuals to achieve its equity objectives. Therefore, preference may be given to affirmative action candidates or designated groups.
• The Pareto Group reserves the right not to fill an advertised position.

Personal information and PoPIA

When you apply for this position, you will be providing The Pareto Group with your personal information and you confirm (i) your voluntary, specific, informed and express consent for The Pareto Group and its affiliated entities to process your personal information as set out in our privacy policy; (ii) that we may contact you if and when required for purpose of this or other employment opportunity(ies); and (iii) that the personal information provided by you is true, correct and up to date.