Assistant Manager, Retail - iStore Mall of Africa

iStore South Africa; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Apple Premium Reseller in Midrand is seeking an iStore Assistant Manager to provide inspirational leadership to the team. This role involves overseeing sales performance, achieving financial targets, and ensuring a top-notch customer experience. Candidates should have 3+ years of experience in retail management, effective communication skills, and a strong customer focus. This is an exciting opportunity to lead a dynamic team and make a significant impact in a fast-paced environment.

Qualifications

• 3+ years managing sales teams.
• Retail operations experience and knowledge.
• Proven ability to work in a fast-paced environment.

Responsibilities

• Provide inspirational leadership to the iStore team.
• Ensure unit, financial and developmental targets are achieved.
• Accountability for the iStore customer experience.

Skills

Leadership experience

Customer Focus

Effective Communication

Organisation and Planning

Education

Matric and tertiary preferred

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.

Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Requirements

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

Apply today!