Assistant Manager, Retail - iStore JHB Contingency

iStore South Africa; Midrand; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading Apple Premium Reseller in Midrand is seeking an Assistant Manager to lead the iStore team, ensuring the achievement of sales and developmental targets. You will be responsible for the overall customer experience and develop your team's capabilities. Ideal candidates will have leadership experience, retail operations knowledge, and a strong customer focus. Join a dynamic team in a fast-paced environment and drive success for the store.

Qualifications

• Matric and tertiary preferred.
• 3+ years managing sales teams.
• Retail operations experience and knowledge.

Responsibilities

• Provide inspirational leadership to the iStore team.
• Ensure achievement of financial and developmental targets.
• Be responsible for customer experience and target achievement.

Skills

Leadership experience

Customer Focus

Effective Communication

Retail operations knowledge

Situational Awareness

Organisation and Planning

Education

Tertiary education preferred

Job description

Overview

iStore is the home of everything Apple, and Africa’s largest Apple Premium Reseller. With a retail footprint of more than 30 physical and online stores across Africa that provide expert advice, Apple Authorised Repairs, Business, Education, training and technical support for anything and everything Apple.

Our iStore Assistant Manager is responsible to provide inspirational leadership to the iStore team and ensure that the iStore achieves or exceeds unit, financial and developmental targets in the iStore.

Ensuring that the iStore becomes synonymous with anything Mac in the customers eyes. Overall responsibility and accountability for the iStore customer experience and target achievement. Lead teams, provide supportive feedback, and ensure both team members and customers have a valued experience.

Requirements

• Matric and tertiary preferred
• 3+ Years managing sales teams
• Retail operations experience and knowledge
• Leadership experience
• Matrix management capability to ensure co-operation across business functions
• Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
• Customer Focus
• Situational Awareness
• Organisation and Planning
• Effective Communication

Apply today!