Assistant Leader

Cape Union Mart Group; eMalahleni; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A well-known retail company in eMalahleni is seeking a Store Manager to oversee store operations. Responsibilities include maximizing profit, ensuring exceptional customer service, and leading the team through effective management and training. The ideal candidate will have at least 3 years of retail management experience, proficiency in Microsoft Office, and strong communication skills. Join to create an inspiring environment aligned with the company's culture.

Qualifications

• 3 years of management retail experience.
• Clear criminal record.
• Effective communication skills at all levels.

Responsibilities

• Assist in managing all aspects of a store.
• Maximize turnover and profit.
• Deliver exceptional customer service.
• Lead talent selection and training.
• Innovate visual merchandising.

Skills

Customer service excellence

Leadership skills

Inventory management

Communication skills

Adaptability

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Duties And Responsibilities

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Minimise shrinkage by monitoring stock related risks.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Behavioural Requirements

• Honesty in dealing with cash or finances.
• Inspirational leadership & passion
• Taking ownership
• Building & maintaining relationships
• Innovation & ability to deal with change management.
• Thinking adaptability

Minimum Requirement

• 3 years of Management retail experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.