Assistant Housekeeping Manager - Elevate Guest Experience

The Royal Portfolio; Franschhoek; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading boutique hotel collection in Franschhoek is seeking a dedicated Assistant Housekeeping Manager. This role involves supervising and training housekeeping staff, conducting inspections, managing inventory, and ensuring guest satisfaction in a luxurious environment. The ideal candidate must have at least 2 years of experience in a 5-star hotel, excellent communication skills in English and Xhosa, and the ability to adapt to a flexible schedule. The position requires strong attention to detail and problem-solving abilities, ensuring compliance with all hotel standards.

Qualifications

• Must have at least 2 years’ experience in a 5* Hotel Housekeeping environment.
• Demonstrated excellent written and verbal communication skills in English and Xhosa.
• Ability to multitask and manage own time and workload.
• Proven job reliability, diligence and dedication.
• Must be flexible with working nights, weekends, and holidays.

Responsibilities

• Assisting in supervising and training housekeeping staff.
• Conducting inspections of guest rooms and common areas.
• Assisting in managing and maintaining inventory of cleaning supplies.
• Addressing guest concerns or requests promptly.
• Collaborating with the housekeeping team and other departments.
• Ensuring compliance with health and safety regulations.
• Assisting in generating reports and maintaining records.
• Identifying and resolving housekeeping-related issues.

Skills

Excellent written and verbal communication skills

Ability to multitask

Strong attention to detail

Problem-solving skills

Job description

A leading boutique hotel collection in Franschhoek is seeking a dedicated Assistant Housekeeping Manager. This role involves supervising and training housekeeping staff, conducting inspections, managing inventory, and ensuring guest satisfaction in a luxurious environment. The ideal candidate must have at least 2 years of experience in a 5-star hotel, excellent communication skills in English and Xhosa, and the ability to adapt to a flexible schedule. The position requires strong attention to detail and problem-solving abilities, ensuring compliance with all hotel standards.