Assistant House Manager

Camissa House; Cape Town; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A luxury boutique hotel in Cape Town seeks an Assistant House Manager to support hotel operations and enhance guest experiences. Responsibilities include managing guest relations, supervising staff, and ensuring smooth daily operations. The ideal candidate will have a formal qualification in Hospitality Management and 3 to 5 years of experience in high-end hospitality. This role offers an attractive remuneration package and a chance to work in a stunning location, under leaders who support a collaborative team environment.

Benefits

Competitive base salary

4% pension fund

20 days paid vacation

Collaborative family culture

Diverse high-performance team

Qualifications

• 3 to 5 years of experience in a boutique hotel or luxury guesthouse.
• Strong leadership and meticulous organizational skills.
• High level of attention to detail and guest-centric attitude.

Responsibilities

• Support the House Manager in hotel operations.
• Manage guest relations and supervise staff.
• Oversee day-to-day running of the property.

Skills

Guest Experience Management

Operational Oversight

Leadership

Communication Skills

Organizational Skills

Education

Formal Qualification in Hospitality Management

Job description

Cape Town | Full-Time

Nestled on the majestic slopes of Cape Town’s Table Mountain, our exclusive luxury boutique hotel is seeking a passionate Assistant House Manager who thrives on delivering perfection.

As the Assistant House Manager at Camissa House, you will be responsible for supporting the House Manager in ensuring the efficient and smooth operation of our luxury boutique hotel.

You will assist in overseeing the day‑to‑day running of the property, managing guest relations, supervising staff, and handling operational duties to ensure high‑quality guest experiences are consistently delivered. This role is pivotal in driving our standard operating procedures, elevating guest experience touchpoints, and fostering a collaborative team environment.

What You’ll Do:

Key Performance Areas for this role include:

• Guest Experience Management
• Operational Oversight
• Team Supervision & Development
• Administrative Responsibilities

What We’re Looking For:

• Formal Qualification in Hospitality Management, Accommodation Management, or a closely related hotel operations field.
• Minimum 3 to 5 years of relevant experience in a boutique hotel, luxury guesthouse, or high‑end hospitality environment.
• Strong leadership and people skills
• Meticulous organisation skills
• High level of attention to detail
• Excellent communication and interpersonal skills
• Guest‑centric attitude
• Adaptable and willingness to learn.
• Experience in budget and cost management, project management, or guest relations and upselling, would be advantageous.

Benefits

• Make an impact - for every 7 people we bring to Africa, we create one permanent job in the tourism industry;
• Earn an attractive remuneration package including a competitive base salary, 4% pension fund and 20 days of paid vacation per year;
• When on‑site, carry out your craft at a gorgeous boutique hotel in the heart of Cape Town - the world’s most beautiful city;
• Work under visionary leaders who encourage a family culture, open and direct communication and honest feedback;
• Collaborate with a diverse and talented high‑performance team

Please note:

• Only shortlisted candidates will be contacted.
• A full Job Description will be shared with candidates who progress to the interview stage.

Camissa House is an equal opportunities employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference. Please note that this position is only available to SA citizens.

Apply now to be part of something extraordinary.