Assistant Catering Manager

Tsebo Solution; Durban; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A food service company in KwaZulu-Natal, Durban is seeking an experienced Assistant Catering Manager. The role involves managing staff, ensuring food quality, and maintaining operational efficiency. Ideal candidates will have 2-3 years of experience in hospitality management and strong communication skills. This position requires shift work and dedication to customer satisfaction.

Qualifications

• Minimum of 2–3 years’ experience in Catering or Hospitality Management.

Responsibilities

• Management of on-site front of house staff.
• Setting and management of service delivery standards.
• Mange rosters, time-sheets and shifts of all staff and monthly submission to Catering Manager for approval.
• Maintain HSE records required by both the client and Q-pro.
• Determine and implement corrective and proactive action plans for any non –compliance.
• Support the implementation of the Business Plan for the Unit.
• Ensure that the kitchen and dining area is clean at all times.
• Good staff relations to maintain a comfortable working environment.
• Visibility in service area at peak meal times.
• Manage Customer & Client relationship.
• Ensure all staff are inducted in using all equipment in the kitchen.
• Report negligence and damage of kitchen equipment.
• Responsible for equipment maintenance budget.
• Food quality must be in line with contractual agreements.
• Ensure that wastage is minimal.
• Make sure staff are in proper uniform at all times.
• Train and supervise staff.
• Quality Control.
• Supervise, lead and motivate employees.
• Must be able to work shifts.

Skills

Communication skills

Computer literate

Organizing skills

Interpersonal skills

Team Player

Excellent food skills

Strong customer service skills

Education

Relevant qualification in Hospitality Management or Culinary Arts

Job description

Job title: Assistant Catering Manager

Job Location: KwaZulu-Natal, Durban

Deadline: 1st December, 2025

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• We are looking for an experienced and motivated Assistant Catering Manager to join our team. This role supports the Catering Manager in delivering high-quality food services, ensuring operational efficiency, and maintaining excellent customer satisfaction.

Duties & Responsibilities

• Management of on-site front of house staff
• Setting and management of service delivery standards
• Mange rosters, time-sheets and shifts of all staff and monthly submission to Catering Manager for approval
• Maintain HSE records required by both the client and Q-pro
• Determine and implement corrective and proactive action plans for any non –compliance
• Support the implementation of the Business Plan for the Unit
• Ensure that the kitchen and dining area is clean at all times
• Good staff relations to maintain a comfortable and productive working environment for all concerned
• Visibility in service area at peak meal times
• Manage Customer & Client relationship
• Ensure all staff are inducted in using all equipment in the kitchen
• Report negligence and damage of kitchen equipment
• Responsible for equipment maintenance budget
• Food quality must be in line with the contractual agreements.
• Ensure that wastage is minimal
• Make sure staff are in proper uniform at all times
• Train and supervise staff
• Quality Control
• Supervise, lead and motivate employees
• Must be able to work shifts

Skills and Competencies

• Communication skills (verbal and written)
• Computer literate
• Organising and planning skills
• Interpersonal skills
• Team Player
• Excellent food skills
• Strong client and Customer service skills

Qualifications

• Minimum of 2–3 years’ experience in Catering or Hospitality Management.
• Relevant qualification in Hospitality Management or Culinary Arts.